Oxygen needs
WestJet only accepts Portable Oxygen Concentrators (POCs) for use on all flights where oxygen is required.
We strongly recommend that you advise us of any oxygen needs a minimum of 48 hours before travel. Without advance notice, we will make every reasonable effort, but may not be able to accommodate your request to travel with your POC.
Portable oxygen concentrators (POC)
| POC type | WestJet and WestJet Encore | Partner airlines |
|---|---|---|
Approved (see list below) |
Use permitted during all phases of flight |
Check with airline partner |
Labelled approved for air travel by the FAA |
Use permitted during all phases of flight |
Check with airline partner |
Does not meet any of the POC criteria above |
Use permitted during the cruise portion of the flight only* |
Check with airline partner |
Approved portable oxygen concentrator (POC) models are manufacturer-tested in accordance with Section 21, Category M, of RTCA/DO-160F and must be affixed with a label of compliance.
*Battery may not exceed 100 watt-hour capacity. See battery acceptance for more details.
Approved label: You may use any POC bearing a manufacturers label stating in red text that "The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft."
Approved models: These devices may be used on board even if they are not labelled as outlined above:
- AirSep FreeStyle
- AirSep FreeStyle 5
- AirSep Focus
- AirSep LifeStyle
- Delphi RS-00400 (EVO Central Air)
- DeVilbiss Healthcare iGo
- Inogen One
- Inogen One G2
- Inogen One G3
- Inova Labs LifeChoice
- Inova Labs LifeChoice Activox
- International Biophysics LifeChoice
- Invacare Solo2
- Invacare XPO2
- Oxlife Independence Oxygen
- Oxus RS – 00400
- Precision Medical EasyPulse
- Respironics EverGo
- Respironics Simply Go
- SeQual Eclipse (all generations)
- SeQual eQuinox Oxygen Sysytem (model 4000)
- Sequal Oxywell Oxygen System (model 4000)
- Sequal SAROS
- VBox Trooper Oxygen Concentrator
Other portable oxygen concentrators not bearing the manufacturer's label mentioned above or included in the approved list above may be carried on board, but may only be used during the cruise portion of the flight.*
*Battery may not exceed 100 watt-hour capacity. See battery acceptance for more details.
- Your oxygen concentrator may only be used in the battery-operated mode.
- The battery (including extra batteries) may not exceed 100 watt-hours.
- You must have enough fully charged batteries to power your POC for the scheduled flight duration as well as any unanticipated delays; 1.5 times your total travel time is a good standard to follow.
- Although there are charging ports on most of our aircraft, these ports are not designed for charging medical devices or batteries used for medical devices. WestJet is not liable for any injury or harm caused by a guest attempting to use this power supply for batteries or portable medical electronic devices.
- Extra batteries are accepted in carry-on baggage only and battery terminals must be either recessed or packaged to prevent contact with metal objects (short circuit), including the terminals of other batteries. A maximum of 20 extra batteries is allowed per guest.
- Please review the information provided on our medical equipment and medications page for more detail.
The space available under our seats varies by seat and by aircraft type. If your POC doesn’t fit under the seat, and you need to use your POC during the flight please ask a member of the flight crew to relocate you.