Beloved Playa Mujeres by The Excellence Collection

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 5508 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Gorgeous Campus - Exceptional Service!

    Reviewed by baswan0(Baltimore, Maryland) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were recommended to Beloved by friends,. and it did not disappoint! The resort is amazing, the grounds were perfect, very clean, and the staff is very friendly. They really do take the time to make you feel like you are the only couple there they are taking care of! The pool was amazing, as was the beach. They had a tractor run through a few times a day to remove some of the seaweed that was washing on the shore, but out of the 4 days we were there, the water was clear 3 of the 4 days so it was not an issue. The only thing I would suggest for this resort is to have some "authentic" mexican food. All of the restaurants are very good and the food is 'fine dining'- they have a seaside/Italian grill, french and a steak house. It would of been awesome, to have a little mexican food truck to get some street tacos and/or a snack without having to sit down at the restaurants. They do have an AWESOME coffee shop right in the middle called caffeto, delicious pastry goods & coffee drinks! The only food that was just okay was room service, we wanted a snack before dinner and the salad was less than ideal & the sandwich was also disappointing - but overall no complaints! eVerything was fantastic! and it was a quick drive from the airport, only 25 minutes!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful, romantic getaway!

    Reviewed by bridesbyrosanne(Highlands Ranch, Colorado) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first experience of an all inclusive resort. We had heard about it and it definitely met and exceeded our expectations! Beloved goes out of their way to make sure you feel special! Best anniversary ever! We will be back for sure!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Perfect couples retreat

    Reviewed by jamieschmidt() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place was a perfect spot for a quick getaway. Clean rooms and facilities everywhere. Friendly service at all restaurants and bars. Fresh juice in margaritas was a huge bonus! It was really hard to leave, but we will definitely be back at some point

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Anniversary Getaway

    Reviewed by clarksba(Houston, Texas) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Overall the Resort was fabulous. Clean, friendly staff. The Spa was awesome. Food was decent. Very romantic. The only draw back was the mosquitos at night. So it made having dinner by the water unbearable

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent overall

    Reviewed by josephn271(Meridian, Idaho) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was exceptional during our stay but both wifi, and cell service was pretty poor.Still,despite being quite expensive, everything you pay is returned in terms of quality of service, food, installations, and activities.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5