Hotel Playa Coco

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2789 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    1 in a million (Sep 4th to 11th 2020)

    Reviewed by timourka() on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’m writing this review in unprecedented times, as I was the only one at the resort during my stay. I’ll try to cover as much as I can and to the best of my memory. Safety: The moment you enter the airport and on board the aircraft in Canada you must have a mask. In Cuba, all bags are disinfected, your temperature is measured and they perform a swab test (nose and throat /results in 24hrs) for covid-19. Again, the mask is required in the bus during transfer between the airport and the hotel. Once more, all staff (tested also) in the hotel wears a mask and gloves. Food: It was excellent. Everything was made to my liking given I was the only guest. I tried also their menu for a new restaurant concept Nativo (local food) was delicious. Facilities: The room was clean and everything worked perfectly (hot water and AC). Also, worth mentioning they were tuning up rooms while it’s not busy. The vegetation is simply superb and lots of fauna too if you keep an open eye. Beach: Nothing to add from what was said before me. Beautiful very calm and be careful with the rocks. Staff: Perhaps the best part of the trip and wanted to say Thank You to every single one of you. Yusely, Lismary (reception), Miguel, Yaniel, Oscar (animation), Yane, Leisly, Josuani and Felipe (service). Again, thank you for providing with the best vacation ever in Cayo Coco!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Great Stay

    Reviewed by dvacetrisest(Toronto, Canada) on Aug 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed right before lockdown hit and very much enjoyed my time here. Good quality food, beautiful beach, enough activities to keep you entertained. The animators who come by asking guests to participate in games are all very friendly. Evening entertainment is a problem they need to figure out. Bring reading materials and other things to keep you entertained because the shows won't cut it. This needs to be mentioned; Fidel from the smoke shop has a tendency to get aggressive with women. He needs to show more respect to female guests.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-4

    awsome

    Reviewed by ruthead(Grimsby) on May 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    it was awesome!I still have my hotel Bracelet on!pick a beach front room because they are nice and have lots of restaurants also there is a place i got a coco nut cut open in front of the beach front rooms.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Another lovely week at Hotel Playa Coco! (Feb 18 to 25, 2020)

    Reviewed by 410barb(Nackawic, Canada) on Apr 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second time at Hotel Playa Coco. Our first visit was 2 years ago shortly after their devastating hurricane. I enjoyed my stay then and loved my stay this time. The resort has worked so hard to recover and what a difference I see. The new snack bar and pizza place was a hit with my husband and I. Great spot for that first coffee in the morning.....quiet and a beautiful view. Again, Geoge at the Ice bar was friendly and welcoming....awesome chocolate martinis George!! Mike at the Sports Bar, it was a pleasure meeting you, you were very accommodating and the beer was always cold. Entertainment in the evening was fun. As returning customers we were treated to a special evening at the Cigar Bar, a gift and a nice meal at the Italian restaurant. It was nice to be recognized as a returning patron. We were in building 4 and it was perfect. The room was spacious, clean and had a million dollar view. Our building was close to the beach and snack bar. In the late afternoon we usually spent a relaxing hour at the quiet pool...a nice quiet time before supper. The a la cartes were nice, the Japanese one was great last time and great this time The buffet was typical buffet food, different choices, something for everyone. The beach was perfect again, clean, lots of chairs, bar, entertainment and games. We lucked in with the weather. Perfect! The staff were friendly and accommodating....which I find amazing considering the complainers they have to deal with on a daily basis! While we were there, the resort had their 16th anniversary. A special afternoon was planned for all their staff and families, drinks, buffet, music, videos, games for their kids. This was all held under and around their entertainment tent. It was nice to see the resort recognize their wonderful staff. I will definitely be going back to Playa Coco. I am so glad we were able to get there before all the Covid 19 stuff hit. Stay safe my friends and see you again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Amazing Again!

    Reviewed by Bindy1717(London, Canada) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Bff and I visited our Hotel Playa paradise for the 2nd time. ALL staff were incredible. Front desk, servers, cleaning staff, etc. Bed was very comfortable. Building 5. We had a beautiful view of ocean from our 2nd floor balcony. Beach was clean, shallow water. We even had a wild horse visit outside of our building. Priceless. Japanese restaurant was very good! As a repeat guest, we were offered a special evening - how to properly prepare and smoke a cigar, plus a 5-star dinner at the Italian restaurant. We felt like royalty. Thank you Hotel Playa. Rooms are spacious and immaculately clean. Playa is the perfect size to meet new people and it's a quick walk to all resort ammenities. The entertainment was great as usual. 3-piece band (guitar, drums, violin and vocals). We also bought a CD from the Los Bucaneros (sp) to bring that Latin vibe home with us. Special thanks to Georges, Yelegney and Lieber (sp?). We miss you all! See you again soon. Linda & Christine