Grand Park Royal Cozumel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6015 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Activity Staff is AMAZING!

    Reviewed by brandimatern() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family has been coming here for years and the activity staff this year was the best it has ever been! Jose, David, Ingrid, Leo, and Cinthia were so much fun and made the trip so much better! We made great friends while we were here!

    Average

    Reviewed by SET4116(Odessa, Texas) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Beds very uncomfortable. Stayed on 8th floor but could hear everything on the ground, even the street noise. Patio door needs reconditioning. The facility/grounds are beautiful. Staff extremely friendly and attentive.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-4

    Grand Park Royal Cozumel Luxury Resort

    Reviewed by Ed W(San Antonio) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel stay was terrific. Friendly attentive staff, always ready to help. The location was just right, the Buffet food was always good. Don't waste time at the 3 restaurants, not worth the time or food. We had a great room with a fantastic view, definitely go higher up. Plenty to do. I would positively recommend going there. No pressure or time share. I've read some not so good reviews. They were wrong and misguided responses. Try it you won't regret it.

    Average hotel

    Reviewed by Explore766771() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The service is not great and the food options are limited. We didn't like the fact that this is not a great hotel for small kids, most of the restaurants don't accept kids. Some of the staff is friendly but some aren't. This place is very average compared to other all inclusive resorts.

    Park royal cozumel

    Reviewed by Marian W(Anderson, south carolina) on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great location, good food, friendly staff, awesome massage therapists. Our view from room 2811 was great. Beatrice did an excellent job keeping our room clean and surprised us with neat things she did with curtains, bed linens, and towels. Restaurant staff were always nice and friendly.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5