Royal Kahana Maui by Outrigger Condo

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1216 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice 2 bed 2 bath unit

    Reviewed by 90lesliee(Calgary, Canada) on Jan 06, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed a week in unit 201. The glass shower doors had recently broken in the 2nd bathroom and unfortunately was not well cleaned up. We had 2 incidents of glass in our feet. Vacasa was really good about getting cleaning staff in to clean it up (twice more) and did compensate us for our cleaning fee. Unit is decently updated but the kitchen could be better stocked with more bowls and tongs etc. Patio doors do not close completely and do not lock. The 2nd bath shower tap runs constantly. This unit does have a safe but it is locked and neither the front desk or Vacasa have a key. Overall good stay but could have been better

    Christmas 2019

    Reviewed by smallishamylinn(Longview, Washington) on Jan 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I will be honest when I say I came into staying here with low expectations. After reading the bad reviews I did not have high hopes. I am more then happy to say this place blew my expectations out of the water. It’s crazy how people can knit pick and the stupidest little things and can’t stop to appreciate the beauty of where they are because they are so busy searching for stuff to bitch about. Troy the concierge man was super helpful and funny! We stayed in room 1213 1 bedroom ocean front room. The view was absolutely breathtaking. We watched turtles and whales from our lanai almost every day. The pool was never crowded. The “no beach access” seemed a little weird to say because literally right to the left of the property was a perfect beach to swim and snorkel at. Who cares if it’s not directly in front of the property! Our room came with beach chairs which was awesome. Fresh coffee every morning downstairs even though room was equipped with a coffee maker. I would absolutely 100% stay here again and would recommend it to anyone!

    Dreary

    Reviewed by ericj289(Redmond, Washington) on Dec 21, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    First of all, we did not make the booking. But, regarding unit 401, just stay away. It’s old, it’s small, There is essentially no view, the lanai is small, and for added measure the wind howls around the corner like some king of terror movie. All the time. All night. All day. The furnishings are old, to the point you can’t tell if they are clean or not. The dishwasher doesn’t work, but that is consistent with the kitchen as a whole. The arrangement of the kitchen is almost impossible to describe, and far beyond my vocabulary. It’s small; too small for two people. But keep in mind that this is a two bedroom unit. The refrigerator placement is obviously the result of a disastrous afterthought. The ceiling in the kitchen is a drop-down with fluorescent lights, giving you a good view of the bugs that sneak up there so they and can die for your viewing pleasure. The toilets don’t flush, unless you push on the lever for a few minutes, and then only if you’re lucky. The bathrooms themselves are small and you’ll think that staying in a 1950s mobile home would be better. The pool area is without esthetics, even though you do see the ocean, behind the mountain of sand bags that guard the hotel from being washed away by the surf, which in retrospect would probably be a good thing. Some of the house rules are funny to rather ridiculous. For instance, if you have a bicycle: Don’t transport them in the elevators. Don’t wheel them in the hallways. Don’t store them in the “apartment.” Store them in the basement, which by the way has no secure room, nothing to chain them to, and no racks of any kind. So, the lesson is: be prepared to lose your bicycle. I wouldn’t call the place a dump because don’t want to disparage the term. Would I stay there again. No. I’d rather sleep in a tent on the beach. Would I recommend this to a friend. No. Unless I wanted to subtract from the sum total of those who call me friend. Was it kid friendly. NO. Unless the children are without any sensory perception. Staying here was absolutely the worst experience I have had in over 40 years of staying on Maui.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Rooms

    Rooms-1

    Service

    Service-1

    Beautiful Condo

    Reviewed by TammyR786(Nampa) on Nov 27, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The place was beautiful! We had an ocean view that was just spectacular. The room was equipped with everything we needed, including beach chairs. We did have to ask for beach towels because there were none in the room but they accommodated us immediately! There was not a bug in sight which I was worried about because of other reviews! The staff were very friendly and helpful! The bed was very comfortable and eating breakfast on the Lanai was heavenly! The pool are was very nice. The only thing I could recommend is that they get new sheets and bedding. The sheets and bedding were very old and scratchy. It would be nice to have new bedding and would compliment the wonderful room. Thank you to the staff for making our stay wonderful!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Beautiful room with a great view

    Reviewed by Mike M(Williamstown, New Jersey) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice, friendly hotel. Room was fully equipped with a very nice kitchen, nice living room & dining room and great shower. Very friendly front desk. Two small requests we had, a safe problem and batteries in the thermostat were satisfied in around 5-10 minutes. Great view of Moloka'i. Nice location with parking included.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5