Fairmont Orchid

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4976 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Pacific Dream Photography

    Reviewed by Mandeep T() on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited the big island for the first time with our 6 month old and wanted to make sure to capture the experience of the hotel and his first trip. First the hotel was very accommodating from crib in the room to a bathing set and breakfast staff were so sweet to offer anything we needed for our little guy. The trip being our first I had to capture it in the best way I know how, professional photography! Pacific Dream Photography are located on site and offer a variety of packages. We wanted just one photo, but walked away with several because they were so great. I take many pictures (yes I am that person lol) and I thought for the time and money commitment they were wonderful!!! We were told about best times to take pictures and turn around time was only a day! So much fun and will have the memories on my walls for years to come!

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-5

    Pacific Dream Photography Is Really A Dream!

    Reviewed by KingRaph(Atlanta, Georgia) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited Hawaii for my first time in May. My travel agent knows that I love having photo shoots, so she advised me that my resort, the Fairmont Orchid, had a photography studio on site. Needless to say, I was elated and booked my session online. The registration process was quick and straightforward. I booked a 45 minute session and met with my photographer/creative director, Loryn Restivo. She was very energetic and embraced my vision for my shoot. I wanted to be a Polynesian king. We walked to a remote part of the beach, and the magic began. It was early in the morning, and the sun provided superb lighting. Loryn took hundreds of shots of me with the perfect natural backdrops, including the ocean, sand, rocks and greenery. She even took some fabulous candid shots, and it seemed as if her camera loved me. Although our session was 45 minutes, it felt like we were stuck in time because of the magic that was occurring. After the shoot, we went back to the studio to schedule my photo-viewing appointment. Two days later, I met with Myca Laufenberg, who was very friendly. The hardest part about this entire experience was trying to select which photos I loved best. There were hundreds of flawless pictures and I loved them all! My photo shoot with Pacific Dream Photography was the highlight of my trip to the Big Island. I highly recommend them, and I’m certain that if you choose them you won’t be disappointed. Aloha!

    Pacific Dreams Photography and The Fairmont

    Reviewed by Lisa f(RIVERSIDE) on Jul 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful spring break at the Fairmont Orchid. Gorgeous hotel and beautiful beach. We booked a photo session through Pacific Dream Photography located in the hotel. Our photographer was amazing and worked great with out kids. Thrilled we have a lasting memory of our boys from this memorable trip!

    We loved it here

    Reviewed by Jerilyn K() on Jul 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved everything about this hotel. The views from the lobby and honestly the entire resort are stunning. There is a beautiful pool and beach on property and nothing ever seemed overly crowded but also wasn't too "dead". It truly was magical.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    I liked this hotel

    Reviewed by Sara A() on Jul 10, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    But my key didn’t work & I kept getting locked out of my room. Great inconvenience. It’s 4.58 am now. I waited 15 mins to get into my room & had to search for my passport to identify myself. This has been a great inconvenience. The Caesar Salad from Room Service last night- I had to return. Unimaginative chunks of lettuce! They took a lettuce & cut in half. The staff is lovely - it’s just the horrible things like I have to go to reception AGAIN.. to change my keys AGAIN & I will be locked out again. I am on a retreat that cost me £7k & they are stressing me with these little niggly issues. I will not stay here again - next retreat - I will book my own hotel. I do not appreciate having to spend time chasing reception to give me a key that works. I feel these issues are ruining my experience

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