The Westin Hapuna Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4272 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Location and our Blinnk Photographer

    Reviewed by GGMU_Red_Devil(Shelby Township, Michigan) on May 11, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here in March 2021 for a week and loved our stay. The location is beautiful, especially for sunset. The beach is also amazing. We suggest staying in the south tower/side and 7th floor or above. The rooms were nice and clean, the staff was very courteous. Already planning a return trip in December. Westin offered us free photoshoot from Blink Photography (it was available for everyone at least during our stay). The photoshoot was free without any obligation to purchase pictures. We were glad that we got a couples shoot done. The pictures turned out great. We got our shoot done day before our checkout, so they were kind enough to complete the post processing quickly and provide us preview next day. They are located in the lobby next to concierge desk.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-4

    Loved our stay and our Blinnk photographer!!

    Reviewed by luxuriousOne() on May 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Westin Hapuna and loved it!! We were also excited to do a family photo shoot with Elisa from the Blinnk photography they offered in the hotel and it captured the magic of our stay. We felt very safe at this hotel as everyone was very COVID conscious and clean.

    Beautiful Location, but otherwise dissapointing

    Reviewed by Katie L() on May 09, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel property was beautiful and it was a perfect location for a sunset wedding. Hotel did not seem to have the capacity for the number of guests and could use more chairs around the pool. Hotel is isolated, so food choices were limited to the property and the sister property. With the expectation of the Merida, the food was average. No microwave in the rooms, just a refrigerator, Disappointing to be charged $30 per day for parking, on top of the $37 resort fee. We were part of a group, and some of the guest received a discount to use on the property and we did not until was asked at the desk. Of course, we had already been there two days, and the discount was not retroactive. I will stay somewhere else when I got back to Hawaii

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Great resort overlooking a amazing beach

    Reviewed by kal-chakra(Kent, Washington) on May 04, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Westin is a good place for Marriott rewards members. I stayed for 6 nights in April 2021. The rooms are specious. we checked in and got upgraded to a one bedroom suite. The suite had large living room and a kitchen with microwave and utencils. It also had a smaller bathroom with living room. You can walk out to the balcony from the living room. Bedroom is pretty large and the master bathroom has a large free standing tub (not sure if this is the correct description of the tub or not :)). According to my wife, although the tub looks nice but it's kinda difficult to get in and out (she used it once). Marriott lifetime status get you free continental breakfast which can be upgraded to make to other dishes (limited choice) if one wants. Staff at the hotel and specifically the breakfast restaurant is very friendly and polite. There are two pools. The adult pool is smaller and early risers have the best chance to score a seat. The lower level kind/family pool is bigger. However, in a non COVID full booking scenario, I think both the pools will be overcrowded, that's my estimation based on occupancy of the hotel. Multi level garage is attached to the hotel and car can be parked for a daily fee. It's quite a bit of trek from the garage to the room, so people with mobility issues, I think, should be dropped at the reception. However, if you do not mind a nice walk, then it's perfectly fine. The resort property is quite large, beach is 2 minutes from any room. Also right next to the beach there is great trail which we used quite frequently for long walks. Lastly, the hotel is very clean. all guests and staffs did follow all COVID protocols like masks, cleaning etc.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-4

    Excellent Stay

    Reviewed by bachelor8() on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This property was very newly built. The lobby at the property was spectacular. Room was upgraded to a sea view suite. Complimentary full breakfast with highest quality was provided for Marriott titanium members. Full breakfast includes rice with Portugal sausages, omelet set, or Belgium waffle. However, notice now the policy was changed. They just gave Marriott elite members free continental breakfast with a charge $14 for upgrade. The continental breakfast including oatmeal, fruit cups, yogurt with fruits, and many kinds of pantries was also delicious . Two pools were fantastic. At night the pool was heated. Very comfortable. Don't miss Hapuna beach state park. From the cliff you can view the whole resort was surrounded by the sea and the mountains.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5