Caesars Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 25836 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disappointing

    Reviewed by jfinnnnnnnnnn(Los Angeles, California) on Jul 11, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I've been staying at Caesars for 3 decades and my recent stay was the most disappointing I can recall. Right from the beginning this started out a bad experience. The check-in kiosks didn't work right and employees insisted I use them. I should have just left and gone back to the airport. Unfortunately, I didn't. My room had a non-view, and the furniture was dated and beat up. NO room service -- what the ??? The casino floor stunk of smoke, but for the most part the casino floor employees were friendly. Impossible to get a table for 1 at the several on-property restaurants if you didn't have a reservation at least a day in advance. The partially opened food court had to suffice, but wait time there was even close to an hour for overpriced junk. The restaurants I ate at later in the stay, after making reservations in advance, lacked the quality they had in the past. The worst one was Nobu -- it was just awful and at a stupid high price -- avoid this one. My so-called host was worthless in all regards and didn't bother to answer his phone or return calls. A total disappointment and property fail.

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-3

    Just eh

    Reviewed by jkgommel(Oceanside, California) on Jul 10, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    When we opened the door to our room, it was disgusting. It hadn’t been cleaned and had a horrible smell. When I went to report it to the front desk, they were not apologetic. It was if they didn’t believe me. Probably won’t stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Weekend stay

    Reviewed by Traveler572299() on Jul 10, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Upon arrival I requested to upgrade my room for a better quality of stay in a non smoking room. But when I go into my room It smelled like a smoking room and unfortunately my daughter noticed it right away too. I called to complain and I was asked to go to the main lobby instead. Once I was there I was not given the option to move very disappointed. I paid more for a better room and was not satisfied.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2

    Loved it!!!

    Reviewed by Begasfan(Phoenix, Arizona) on Jul 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My first time in Caesar’s out of many times in Vegas. Best stay so far. Love the hotel and the service. Want to recognize ZANDRA at the front desk, who checked us inn and who went above and beyond to make our stay special since it was my birthday. Professional, polite, understanding. Great experience overall!!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Disappointed

    Reviewed by BertaCoralia(Alta Loma, California) on Jul 09, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I was so exited to visit this hotel but as soon as I checked in I realized that I had made a mistake. Pools are beautiful but the water was so cold that it was hard to stay inside longer than 20 minutes. I rented a private cabana and water temperature was better there, we paid $409.00 for a day plus $56 tip, location was supper but the cabana need it some cleaning. Employees at the bar were super nice but the rest were super rude. The room wasn’t what I was expecting. I don’t think I am ever coming back to Caesars palace.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2