Mandalay Bay Resort & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10557 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice Resort

    Reviewed by kurtandcora() on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel room could have been cleaner, we were woke up several times at night due to loud noise and our room and hallway frequently smelled like marijuana. Hotel staff was very professional. Pool area was great.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-4

    Great mini get away

    Reviewed by Jeremy228(Clearwater, Florida) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel was wonderful. Great check in experience and recommendations on things to try. Very clean and sanitized in all the areas that i went to. Far surpassed my Covid cleanliness expectations from other places that i've seen on the strip during Covid.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Book and pay for a suite, get a regular room but still get charged for a suite

    Reviewed by dmalone71(Las Vegas, Nevada) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Ive booked at the Mandalay Bay and its sister properties 9 times in last 2 months. Six times I was given a room of less value than I paid for without any apologies. Its criminal !! When I inquired about the problem I was told from the front desk staff that they are very aware of the problem with their website that lets guest book and pay for rooms that in reality are not available and that management doesn't address this very serious problem. I know of no business that is allowed to advertise and take money for a service they know they cannot provide over and over again without consequences. I will contact the local news as well as inform people about this on every social and travel media.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-1

    Family trip

    Reviewed by pocampo79(San Diego, California) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything went well was very nice hotel, clean, we had the strip view, too bad valet wasn’t available but other then that it was a good vacay with my family. And clean hotel and a good price. We will be back

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Clean, beautiful and amazing

    Reviewed by frababycakes(Cordova) on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Not only gambling but this was the best place I have ever stayed for relaxation. The bed was so comfortable even the pillows. The room service staff was great. The hotel was very clean during Covid. I would love to visit again soon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5