TripAdvisor Traveler Rating

As others have noted, the units are dated, so don't expect "brand new". There is only a portable A/C in the bedroom, but it worked fine and kept our sleeping area comfortably cool. We were impressed with how well equipped the kitchen was--we mainly cooked our own meals while there, and there were plenty of pots and pans, accessories, dishware, glassware, etc. I'm sure many have had the experience of having maintenance issues, calling the front desk, and being told "we'll send someone" only to wait hours or even days for service--that's NOT this place. We had some TV and internet issues, and after calling the front desk, someone was at our door within MINUTES!! Problems were addressed and worked fine for the rest of our stay. Speaking of the front desk, the front desk staff were fantastic!! Mae and Kaysha were always ready with a smile and a happy greeting, and Mae especially really knows the island and gave us many excellent recommendations for trips, hikes, eating places, etc. It's a short walk from the resort to Poipu Beach, which is lovely and has the added feature of having sea turtles coming in to rest in the sand every night--fascinating! The Greenbelt that runs through the property make for an easy walk to the Grand Hyatt and other places. For those who want to play tennis (or pickleball), there are several courts and pick up games are easily arranged. All in all a most enjoyable time.

Besides the worn-out living room furniture, our unit was very acceptable. The biggest problem was the Clydesdale Family in the upstairs unit - there is no sound insulation and their constant clomping was very disturbing. The location was great. I would stay here again - but only an upstairs unit.

Price you pay is actually much higher than the advertised room fee (read the fine print there is a $250 cleaning fee). The unit itself was clean and spacious no complaints there. Front desk very friendly.

We have stayed at the Aston many times and have always been happy with everything included. The front desk has always been very friendly and helpful. The location is excellent for beach access and easy walking distance to several eating establishments.

We reserved well in advance for a particular unit. When we checked in they gave us a unit right over the pounding of the tennis courts and right by an open noisy, bar. When I asked why I was not getting the Suite that was advertised, they said they never received that request, which was inconceivable because it was located exactly where I wanted to be and that's why I clicked on it. They also said the owner was going to be using it-absurd-why would the owner have left those days open to rent??