Grand Isla Navidad Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 647 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    AWFUL

    Reviewed by Adventure825053() on Aug 31, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Experience here has been terrible. Moved twice. Put in a suite which is beautiful, but internet and ac still not working. Charged all inclusive rate, but activities and other services not covered and not explained as such. Would not let me charge room service to room (my purse is licked on safe and hubby not here to open it). This place stinks and is not worth it.

    Great “beach” for small children

    Reviewed by VinnyLoyola(Guadalajara, Mexico) on Apr 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The beach of the hotel, more of a cove is like a pool there is barely any waves, its great for small children. Food options are limited within the resort but you can always cross the channel via the 24 hour water taxi service ($35 pesos round trip per person) and to barra de navidad for food Pools have a couple of slides and children really enjoy them

    Wonderful service

    Reviewed by michelleantebi(Mexico City, Mexico) on Apr 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at this hotel great service , friendly and kind staff especially a waitress called Elva !!! Amazing lady she helped us out in every way ! With the children , carrying them when they carried so we can eat peacefully. She even carried me down the stairs because I couldn’t walk on 1 foot . She was totally amazing ! The hotel was really nice a great for the kids also ! I totally recommend it

    EXCELLENT

    Reviewed by Dave R() on Apr 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hotel fantastic, the location is secluded and off the beaten path but via water taxi (cheap) you are only minutes from a beautiful small town with all the charm of old Puerto Vallarta back in the 70's. Maybe a little quiet for some. staff like Lucia in reservations and Juan Carlo as General Manager very considerate and helpful. Will be back next year. Dave and Belinda

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Recommend!

    Reviewed by Michelle H(New York City, New York) on Mar 29, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Lovely resort, fantastic staff and great location. The views of the lagoon, marina and the town of Barra are just gorgeous. Only gave a 4 as the hotel is in need of some upgrades but highly recommend.