Overview
Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- 2 hours late check out based on availability.
- Transportation between El Cid Hotels & EL Cid Golf and Country Club
- Access to El Cid Golf & Country Club
- Access to the gym
- Unlimited local phone calls
- Access to the business center
- Concierge services
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
*Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- *Bottled water and coffee makers in every room($) (The proceeds from in-room bottled water and in-room coffee are donated to the El Cid Foundation, a non-profit organization.)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Room service ($)
- Safe
- TV
- Coffee ($)
- Purified water
The following plans can be added to this room category and come with the following inclusions:
All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.
Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
Elite ($)
In addition to the All Inclusive features described, the Elite plan also includes:
- Guaranteed Ocean View accommodations.
- Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Nightly turndown courtesy (Mexican candy selection)
- Free Internet access at the Elite Club.
- Late check-out until 3pm (subject to availability)
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
Elite with Golf ($)
In addition to the All Inclusive features described, the Elite plan with Golf also includes:
- Guaranteed Ocean View accommodations.
- Bonus: Stay in One- Play Four! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
- Preferred seating in a la carte restaurants.
- VIP check in at the Elite Club with beverages and snacks..
- VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
- Pool Towels in room.
- Nightly turndown courtesy (Mexican candy selection)
- Free Internet access at the Elite Club.
- Late check-out until 3pm (subject to availability)
- Room Service (choice from special All Inclusive room service menu).
- Daytime beach & pool activity program.
- Kids Club. Ages 4 to 12
- Teens Club: Ages 13 to 17.
- Use of gym at the Club House
- Unlimited Green fees and Tennis court fees at El Cid Golf & Country Club (equipment not included).
- Golf cart, clubs, driving range, clinics and racquet rentals are optional and not included.($)
- Caddy is mandatory and it’s not included: one per each cart or one per each golfer walking the course.
- Tee times and one-hour court reservations are accepted by e-mail at cclub@elcid.com.mx.
- Additional rounds of golf for the same day are accepted after finishing the first round of golf (subject to availablity)
- All gratuities at the country club are optional and are not included.
* None of the package components are refundable nor transferable
Amenities
Lobby
Lobby Bar
Main Pool
Pool
Fitness Centre
Kids Club
Dinner Show
Golf
Location
Reviews
Great Experience at an Okay "Resort"
Ozdachs (San Francisco, California) on Apr 20, 2024
We were at El Cid La Castilla with a group of about 60 gringo geeks for the April 8, 2024 solar eclipse. Our overall experience was wonderful. The staff was friendly and helpful. The housekeeping was amazing: quick and they did a terrific job at getting rid of the sand we kept trekking inside on our shoes or feet. And, the clouds parted enough for us to get a memorable view and feeling of totality. We were booked in the resort at the highest level. Almost everything was included and we had the freedom to go anywhere. We felt relaxing permissions whatever we did. However… the property and restaurants make the resort only “Good”. First, the Internet was the worst I have ever experienced in a hotel. The speed was as slow as back in the day of noisy modem. Seriously. Even though we paid for the regular Wi-FI internet service we instead had to rely on our cell phone data. Then there was the wait for hot water. The day I timed it, we had to let the shower hot water run on full for 8 minutes 45 seconds before the water in the shower was genuinely hot, not just tepid. Our friends one floor down and two doors toward the center of the building had instant (but not reliable) hot water. I have no idea why we had such different experiences. Our room was in the tower and far enough away to feel unmolested by the frequent announcement of poolside games and shows. And, our building was not subjected to spotlights shining around on the poolside to highlight the evening shows as were those at the near by El Cid El Moro. I gotta say having a spotlight shine into my room would not feel resort-like to me, but those pool rooms next door were chronically “highlighted”. Finally, the food was edible but not tasty at all. Maybe they felt they were catering to the overwhelmingly gringo crowd, but the buffets, sit-down restaurants, and even the alleged Mexican restaurant used no spice on anything. To be honest, it was the worst “Mexican” restaurant I can recall ever eating in. Also, the buffet scrambled eggs were dry and flaky and there was precious little cheese on the buffet to put in eggs or eat by itself. Really disappointing food. We enjoyed our stay, the staff, the location. But, the property managers could really improve the maintenance and buy some spices for the restaurants.
Eduardo is the man!
Kimberly M (Eureka, California) on Apr 20, 2024
We came as an excursion with carnival cruise line. We were greeted with smiles and hellos. The grounds were beautiful and well taken care of. When we got to the deeper pool we were taken care of by Eduardo. Eduardo immediately asked what we wanted and was very quick to get our drinks. Our cups were never empty. He continued to check in on us and made sure we were satisfied with our experience. The bathrooms were clean and well maintained. My daughter loved jumping off the rock and into the pool. This was our second visit, and it was just as wonderful. Highly recommend visiting or staying!
Vacation Offers
-
Receive up to $1200 in resort coupons with a minimum 3-night stay at select all-inclusive El Cid resorts in Mexico.
Mazatlan, Riviera Maya
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
