Sandals Royal Caribbean Resort and Private Island

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7285 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful Honey moon

    Reviewed by JohnLin84() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I had a wonderful honey moon. We stayed at Sandals Caribbean Resort - room 3306 from april 5th - april 10th. --The room-- The room was on the third floor - by request - and amazing. We wanted the top (third) floor to use the outside tub with privacy. Plus, we had breakfast on the patio watching the ocean about 3 times that week. It was one of our favorite times. The inside tub was massive that could probably easily fit 3 or 4 people. So more than enough room for a couple with some fun activities. The room was spacious and bed was king. --Resort-- The beaches were clean, the private island was nice (but windy), everything flowed nicely and was very beautiful. The beaches were not long however, a quick trip to the sister resort had a long enough beach if you wanted that. --Spa-- We got a double couples message on the "beach". It was really on the private island that had a room on the beach with an open wall to the ocean. Let me tell you it was so beautiful, that view. We wanted another massage just to spend more time at that location. --Restaurants-- All of the restaurants were either good, or amazing. We never had anything that was bad, the worse was "okay" but then we just order something else, or more appetizers. Our favorite was the Italian place. However, the Indian restaurant had AMAZING cocktails and Naan (bread). We went back every night to get a to go order of the bread and mango cocktails. The head guy / hosts of the restaurant knew us by name and room number after 1 visit. He was so friendly and immediately was "More bread to go?". He was the nicest person we encountered at any restaurant. Bad: French restaurant was super slow --Butlers-- We had butlers Dwayne and Sherri-Ann. They made our honeymoon so much better and enjoyable. On there own they would do things like, surprise us with snacks / treats, or run a bubble bath with rose petals spread all over. Dwayne made it his mission to find a drink my wife would like (she is super picky). He managed to find 2 drinks! Also, the butlers went through our itinerary and pointed out one of our tours is something we would NOT want to do. We had one tour from 8 am - 6 pm at Mystic Mountain. But we only wanted to go up and see the mountain top view. So our butler convinced us to cancel that tour and getting a private car because we would be bored as the mountain view only took 20 minutes tops. We ended up doing that and saving half a day so enjoy the resort

    Scammed by Sandals

    Reviewed by IanH2177() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    At Montego Bay Royal Caribbean. Paid for an Ocean Front Room, got a tree garden view and behind that was the beach. After two days of complaining they offered another room that had similar views at a lower floor. Food is a TWO, prefer Burger King except at the Indian Restaurant. We were repeat customers. Never again. Service a FOUR, except for specific people that they were trying their best.

    Amazing

    Reviewed by Ira G(NYC) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Magnificent property, terrific service, food, very Covid conscience and safe, five stars. The bungalows are expensive but unique, truly an escape, with warm blue water, privacy, and an overall beautiful experience.

    Welcome Home!

    Reviewed by CL5MITH() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandals never fails when it comes to hospitality! Me and my husband selected SRC and we had an excellent time. Shanna-key and Nigy the Butlerrrrrrr was so friendly and went above and beyond our small requests we could not have had a better duo if we visited any other place. The food was excellent and the drinks were extraordinary. This was one of the smaller resorts that I visited with Sandals but it still had a large feel with entertainment that you would have seen at their larger resorts. Our stay was during Reunion Week so there was never a dull moment. Besides our exceptional butlers the staff was friendly and everyone felt like family! Huge thank you for your warm welcome...the GM Dawn, Kaye, Bigbird, Shanna-Kay, Candice, Trishell, Omar, Mauvette, Bernadette, Durval, Gregory, Rolando and so many more if I forgot anyone we will meet again ??

    Simply the best staff I have had the pleasure to vacation with

    Reviewed by paultully2016(Ocean City, New Jersey) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandals Royal Caribbean is a very nice resort, quite close to the Montego Bay airport. Really nice physical space, including location on Caribbean, rooms and restaurants. Beautifully landscaped. There are many places that you might say the same about, but in this case, the resort staff was really incredible. Pleasant, accommodating, they were really the best people I have ever interacted with on vacation. I suppose its more the culture than the training, though I'm sure they were well trained. Great attitudes! Will happily return!