All inclusive

Sandals Royal Caribbean Resort and Private Island

Montego Bay 5.0

Overview

Combining Old-World Caribbean charm with British traditions of a bygone era, such as afternoon tea and breakfast in bed, this resort provides a romantic escape in a Georgian-style Great House setting. Spend the day lounging at Sandals Island, the resorts' private offshore island or indulge in a treatment at the full-service Red Lane® Spa. Dine at your choice of seven specialty restaurants and experience unparalleled luxury in the new Swim-Up Crystal Lagoon Suites with Butler Service and 24-hour room service. Plus, with Sandals exchange privileges, resort guests can enjoy all the amenities and services at two neighboring Sandals properties.


Adults Only 18+

 

Check in

3 p.m.

Check out

11 a.m.

Rooms

227

Rooms

Beachfront Grande Luxe (GB)
  • 1 king bed
  • Ocean view or Beach View
  • No more than 2 guests in the room
Beachfront Grande Luxe (GB)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Kensington Cove Honeymoon Beachfront Club Level (HB)
  • 1 king bed
  • Pool view or Beach View or Ocean View
  • No more than 2 guests in the room
Kensington Cove Honeymoon Beachfront Club Level (HB)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Club Sandals includes:

  • Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
  • Preferred Club Sandals Lounge check-in with chilled towel and champagne.
  • Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
  • In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
  • Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
  • Room Service available from 7 a.m. to 10 p.m. daily.

Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Royal One Bedroom Butler Suite (RW)
  • 1 king bed
  • Partial Ocean View or Beach View
  • No more than 2 guests in the room
Royal One Bedroom Butler Suite (RW)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Butler service includes:

Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From
unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.

All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/

Crystal Lagoon Honeymoon Oceanview Butler Suite (OR)
  • 1 king bed
  • Ocean, Crystal Lagoon and Garden
Crystal Lagoon Honeymoon Oceanview Butler Suite (OR)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Butler service includes:

Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From
unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.

All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/

Crystal Lagoon Hideaway Swim-up Club Level Junior Suite with Patio Tranquility Soaking Tub (HSUP)
  • 1 king bed
  • Garden view or Pool view
Crystal Lagoon Hideaway Swim-up Club Level Junior Suite with Patio Tranquility Soaking Tub (HSUP)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Crystal Lagoon Hideaway Junior Suite with Balcony Tranquility Soaking Tub (HJS)
  • 1 king bed
  • Garden view or Pool view
Crystal Lagoon Hideaway Junior Suite with Balcony Tranquility Soaking Tub (HJS)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Amenities


Location

Address
Mahoe Bay, Montego Bay, Jamaica
5 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Relaxing, enjoyable resort with some imperfections

KevinAndFam on Apr 09, 2024

Overall, a pleasant experience. My wife and I wanted a relaxing trip and Sandals Royal Caribbean fit the bill. While we enjoyed it, it was not without some drawbacks. The resort was smaller and less crowded than I expected; those were pleasant surprises. Noise was a small issue. It was easy to tune out for the most part but if you want completely tranquil then you will be disappointed. There was construction that could be heard from some parts of the resort but I usually did not hear it and/or it didn't bother me. Planes taking off from the airport pass over the resort. When it happens, it can be heard regardless of where you are. I was nervous about the jet noise but it was infrequent and not as bad as I feared. The worst noise pollution came when Sandals entertainment had music playing from speakers at the same time and in the same general area as live entertainment. The dueling noise made it impossible to enjoy either. Our room was by the smaller pool where it was generally quieter. We weren't bothered by the live entertainment at night. It could be different for other rooms closer to the main pool or beach. The beach area was small but fine. Top - claim your beach chairs before you go to breakfast. People respected chairs being claimed. You don't have to stay in them all day. At the beach, a little area is roped off for wading and swimming. Water was mostly clean. Some sea grass drifted in one day. The resort is along a stretch of beach that is protected by a small barrier reef. That means the water is very calm. It also means you won't hear the quintessential sound of waves crashing on the beach. The entertainment provided by Sandals was ok. It wasn't the reason we picked the resort. It was a fine add-on but my wife had other ideas for how we wanted to spend most of our time. If you are relying on the entertainment to fill your time and provide your fun, you'll probably be disappointed. Visit the private island. It's a very quick boat ride to get there. It offers some different views and scenery. The final question is whether it is a luxury resort. I have few experiences to compare it against. I would say that it's not truly luxury in terms of things being high end or everything being tip top service. I didn't care about that so it falling short of true "luxury" didn't bother me. I simply enjoyed being on the water and didn't mind walking 25-50 yards from my spot on the beach to the bar to get a drink. Food was good. Strongly recommend the beef patties at the Mariner. Thai and French restaurants were also good.

TripAdvisor users rated this property 2 out of 5

Stay at a holiday inn instead.

Wes H on Apr 06, 2024

My third sandals and absolutely the worst. If I had stayed here as my first sandals I wouldn’t have ever done another one. It was reunion week and there were lots of things broken. The soda machine, our tv, telephone, as well as half the resort closed off for construction. I would think that if your having returning guests come in you would want things working and in order. Also, depending on what bar you were drinking/eating at, they would be out of certain things. One bar ran out of Tito’s, another out of club soda, and another yet out of ginger beer. And speaking of the bar experience one bartender in particular would just ignore you in an effort to be lazy. When I was there, 5 people total were at the bar while he stared off in the opposite direction of patrons. I tried twice to politely get his attention, so much that it became a sort of sad joke amongst the others. Finally I was double overhand waving as if trying to land an airplane. This man was no more than 10 feet away but like I said, actively ignoring the patrons. We left after he would walk around and grab empty drinks but never ask or attempt to refill anything. I know this will go no where, as I’m sure the sandals response is something along the lines of “we strive for excellence “. Unacceptable. I brought this up prior to our leaving and they just said “sorry”. My opinion is some sort of discount should be applied to a following trip, but they just don’t care.

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