Beaches Negril Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6684 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Traveling during a pandemic Sept. 13-20th 2020

    Reviewed by KevinandKristy(Natchitoches, Louisiana) on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from our second trip to this Beaches resort. It was exactly as we remembered (perfect) plus more. Here are some things that stood out: COVID cleaning- Every time anyone in the resort used anything or sat in anything it was cleaned and sanitized immediately. The staff were constantly wiping everything down and cleaning the rooms. All staff members had on masks and stayed away from guests during pictures. They also shut down the kids camp and xbox lounge to sanitize multiple times a day which was nice to see. Bartenders- Our family was pleased with the service and the bartenders were always friendly when our 2 younger boys would order smoothie drink after smoothie drink. One of our favorites is Kamar. She typically works the family pool bar. She has a big smile and makes some of the best drinks. Another favorite is Shanoozie. He served us in the Italian restaurant and then on the beachfront bar. He is very chatty and friendly and made us feel right at home. Kids camp- Most of the counselors remembered our boys from our last visit a year ago. One staff member that really stood out was Krystal. The kids appreciate the break from all the sun and even got to participate in activities like exercising with Elmo, building a volcano, learning numbers and letter and some painting for the older ones. We use the kids camp for a couple of hours during the day and then again at night to have time to enjoy the sunset kid free and get ready for dinner. Some other stand out staff members included: Kevan who is one of the BEST lifeguards. Because there are very few families on property my oldest son was missing kids to play with all the time. Kevan and Colton (our son) ended up playing multiple day by racing across the pool, down the slides and Kevan would time Colton while he swam to keep him engaged and entertained while he was the only kid at the pool. Giselle who took WONDERFUL care of us. This is the first time that we had the concierge level service and we will NEVER miss out on that level of service again. She found us multiple times a day to make sure everything was okay and to make sure we got the catamaran cruise that we earned while booking. She went above and beyond on multiple occasions to make sure our visit was perfect. Shamoya is on the entertainment team and is SO much fun. They call her energy and there is not a more fitting description for her. She was dancing the night away with our kids and you could feel the positive energy from her! Michael was with us for multiple excursions including teaching my husband to use a sailing boat and then again helping us with other water activities. He was very friendly, always willing to help and patient with us while we learned. Vanessa served us multiple nights/mornings in different restaurants and always went above and beyond. She was so friendly even when our two kids were whiney and unsure about what they wanted to eat :) Last but not least, Lesmore had to be one of the most stand out employees at the Beaches Negril resort. I cannot begin to list all of the ways he went out of his way to make sure our stay was perfect. One example included my 2 year old wanting a donut for breakfast. When Lesmore found out that the restaurant didn't have any on hand he went across the resort to get one only to find out the bakery had ran out. He didn't stop there. He then had them make some and found us about 1 1/2 hours later at a pool across the resort and gave the donut to Chandler. Talk about AMAZING service. He was so kind to our family on both trips and really stood out.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    More than we expected

    Reviewed by RRgramps() on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Traveling during the pandemic was a wholly different experience, and worth the extra steps and extra anxiety. We had to take a covid test, that was way easier than we expected. Drive through with no waiting and results returned in a couple of days. Uploaded the Jamaica travel authorization form with the results, and then had a little bit of concern, as the authorization was not granted until after we landed at our connecting airport and the night before our arrival day. The resort was about 15% of capacity. Kids had the waterslides almost to themselves. Restaurants were almost all open and we had no issues with social distancing. I thought I would miss the Jamaican smiles from the staff, but the warmth of the people was still evident in their eyes and verbal greetings. I think we are now spoiled from the week of having the resort to ourselves. It appeared that very little was pared down. The late night activity may have been curtailed put the kids wore us out every day anyway, so nothing missed for the adults. Looking forward to returning to Jamaica next year in December when "all is well".

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best bar tender

    Reviewed by TimesnJamaica() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I love coming to Jamaica and staying at Sandals resorts. The bartenders can make or break it - we just stayed at Sandals Negril resort. Chris at the Piano Bar is very welcoming and we enjoyed our afternoons drinks and time spent there. Thanks Chris!

    Annual Family Vacation

    Reviewed by Genieinacoconut(Stamford, Connecticut) on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We usually travel to Beaches the second week in September and this year it was our second trip to Negril. The staff went above and beyond to make us feel safe and comfortable during our stay! We were in a one bedroom walkout, which was centrally located and perfect for our family of four. Favorite drinks: I loved the Mojitos, my girls’ fav was the Superman, and my husband loved the Pina Coladas with tons of extra rum. We drank Black Label every night in our room. The Mexican restaurant also had great drinks, including Palomas. Monique and Keno were our favorite bartenders. Favorite restaurant: Stewfish! Great for breakfast or dinner. We used bug spray at night, which is a must, but KILLER views. The BBQ shack also makes the best Jerk chicken!!! We ate a ton. Best experience: Boat snorkeling tour to Ricks Cafe and the caves from the Scuba desk. We had a whole boat and crew for our family. Once in a lifetime experience!! Favorite dessert: frozen yogurt from YoYos. Followed by anything from the Paris Cafe. Kids’ Club, Scuba, the character breakfast, and the gym...all things we wouldn’t touch during COVID at home, seemed completely safe. The staff kept everything pristine! I can’t recommend it enough. Go go go!!!

    Beauriful family vacation

    Reviewed by Heard(Jenks, Oklahoma) on Sep 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here 7/4-7/9 and our stay was amazing! The staff had to be some of the friendliest people we have ever encountered. They all work so hard to make sure everything is perfect. The room was nice, the food was great, beach was fantastic! I felt safe. I felt like the resort took COVID protocol seriously yet we still had an excellent time. We will definitely be returning! Oh and the beach beds are amazing! If you get the chance to rent one, do it!!! Worth the money and the service that comes with it!!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5