Disney's Grand Floridian Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5138 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Lives up to the hype!

    Reviewed by Faithina() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at the many times at the Contemporary, Polynesian, Beach Club, Boardwalk Inn, and even one of the moderate resorts. Each resort has pros and cons and we love some much better than others. I’ve always wondered if the Grand Floridian was worth the extra expense and now I know that it’s worth that and then some. We loved everything about it. The location is amazing—we even walked to the TTC a couple of times and it was a lovely stroll through the Polynesian. The layout of the resort and the outbuildings are very easy to navigate. The buildings have large, quick elevators and the hallways aren’t as long and winding as other resorts. There is a 24 hour quick service restaurant (that serves hot food for all 24 hours! This is huge!), and the staff was incredibly warm. Mousekeeping was the best we’ve had at any of the resorts. If I was forced to find a flaw, I would say that the edges of the wallpaper were peeling in the otherwise immaculate room, and there was not a sharps container in the lobby women’s restroom (I did have security help me locate one in the companion restroom right next to the women’s room, however, and I had a small one in the room). In no way did these two minor flaws detract from how amazing the stay was. It was an amazing stay and we can’t wait to return.

    Beautiful resort, club level at Sugar Loaf

    Reviewed by karis_travel(Bricktown, New Jersey) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here for two nights this past weekend and it was absolutely lovely. The club level service is exceptional. They are very nice to everyone and make you feel at home. We had an emergency and we had to leave early but they helped us get a taxi and check out quickly. The food was very good every day, but it may not fill someone who is used to eating more food at meals. Our rooms were cleaned daily and turned down every night. Overall the service at the sugar loaf club level is great!

    Beautiful place!

    Reviewed by maktiller(Delton, Michigan) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved every aspect of our two day stay. Exceeded our expectations. We had a lovely room on the fifth floor outer building over looking the pool. The high ceilings in our room were really cool and the decor in the room was very pretty and not over the top as still was very comfortable and honey.the beds and pillows were very comfortable! Temperature in the room was 68 but could use a fan for noise at night. No ceiling fan. I could not figure out how to change the temp in the room. Room was very large and spacious. I appreciated the Keurig coffee maker and coffee for the morning and mini fridge in our room. The decor and ambiance of this resort is stunning. Very clean and fresh feel to it. Smells amazing too even in the public bathroom s. Luckily my daughter got a great cast discount to stay here otherwise it's very pricey per night but I'm so glad we were able to stay here and experience the beauty and comfort and convenience of a Disney luxury resort!

    Perfect Spot!

    Reviewed by gregbU3116CH(Kentucky) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our second trip to Disney with our 4 year old. Last year I looked across the water and couldn’t wait to stay at Grand Floridian this year! Massive property with gorgeous grounds feels like it’s own little world. All staff we encountered were so welcoming and nice. I wish I could remember the name but the young man who helped me get bags out of car he was so helpful and welcoming. Perfect Spot right on monorail! So easy to get to the parks. Only reason I gave 4??instead of 5 is I didn’t go a day out of our 6 nights without killing at least 1 bug of some kind. Nothing major just gnats or ant type bugs that maybe were even carried in from outside. Just seemed odd to be every single day. With that said I’m already planning next years stay at Grand Floridian!

    Fabulous Hotel!

    Reviewed by 4SmithsEssex(Essex) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been to Florida several times and have always wanted to stay at the Grand Floridian and finally this year my dream came true. I am pleased to say that it was everything I’d hoped for and more. We arrived in the morning and were greeted by the friendly staff who took our bags, we were able to check in and collect our Magic bands although our rooms weren’t yet ready. When we returned later we were taken to our rooms with our luggage by Donny who was so incredibly helpful, especially when there was a mud up with the rooms. My grown up children need two doubles and not a king and Donny immediately contacted reception and not only arranged this but also changed our room so we had the room next door . The rooms were lovely and we had an amazing view of the lake and we could also see the castle which was a pleasant surprise. We ate in two if the restaurants at the hotel which were both really good, particularly Narcoossee’s where we were able to watch the fireworks from the deck. We also visited the pool and had cocktails at the bar, the margaritas were delicious and the bartender was excellent. The whole experience of the Grand Floridian was magical from beginning to end and staying there made our whole Disney experience perfect. It just proves you’re never too old for Disney!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5