Overview
Get swept away to a tranquil South Seas retreat filled with exotic food and carefree fun. A sparkling lagoon-style pool surrounded by a white sand beach and swaying palms invites you to escape. Curl up in the comforts of a private oasis in your room or suite. Leave the rest of the world behind and unwind with all the exclusive theme park benefits of being a Universal Orlando hotel guest.
All guest at any Universal Orlando Resort on-site hotel can take advantage of the following:
Universal Orlando Resort On-Site Hotel Benefits:
Early Park Admission to the Wizarding Worlds and Volcano Bay 1 hour before the public
·The ability to charge in-park purchases to the hotel room key
Free package delivery to the hotel room for any items purchased in the theme parks
Free parking at the main CityWalk parking garage
Free Transportation to the theme parks and CityWalk
Pool-hopping privileges to use any hotel’s recreational facilities (excludes Endless Summer Resort)
Free Wi-Fi Internet in all hotel rooms and public areas (faster speeds available for a fee)
Free scheduled transportation to SeaWorld and Aquatica
Preferred tee time and complimentary transportation (for foursomes) to participating golf courses
Free admission to CityWalk clubs (excludes concerts and special events)
In addition, every guest staying at Portofino Bay, Hard Rock, or Royal Pacific receives the following benefits:
Free Universal Express Unlimited passes for both parks
Priority seating at select restaurants in the parks and CityWalk
All of these benefits are available from the moment you arrive until midnight on the day you check out. Even if your room won’t be ready until the afternoon, you can register at your hotel as early in the morning as you like, leaving your bags and retrieving your Express Passes (if eligible) in time for the Early Park Admission hour. Then linger at the resort after your checkout time, taking advantage of your pool privileges until late in the evening.
Check in
4 p.m.
Check out
11 a.m.
Rooms
1000
Inclusions
Rooms
Amenities
Location
Reviews
Police: The hotel does not want to return my passport and money I forgot at the safe!
K7084 on Apr 18, 2024
I stayed for 4 nights at the hotel. few hours after checking out I realized I ve forgotten my passport at the safe of the room. I ve been insistently calling the hotel security and manager and they cannot help me. Keep inventing excuses w/o any assistance. I'm considering call the police.
Lovely hotel with great service
EMTLM (Baden, Switzerland) on Apr 18, 2024
The hotel is very nice and clean, the check in was friendly and efficient. The room was provided with allergy bedding which was great. The room was clean and comfortable. The pool was great for the kids but a little cold for me, I don't think it was too cold as there were plenty of people enjoying it. The evening pool movies were great. Service at the pool bar was good. Wifi was sometimes slow and difficult to connect but aas ok. The little food court in the lobby was good. The staff were all very friendly. I have no complaints and would definitely recommend this hotel.
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