Disney's Old Key West Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2947 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Old Key West..... a pleasure to stay

    Reviewed by RichardStevens(Derbyshire) on Jul 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Disney’s Old Key West resort was the 1st leg of our US holiday from the UK. Having stayed in x2 of Disney’s resorts in Florida and the other in LA on previous family holidays, I can honestly say this has been the best so far. The resort itself was spotless, friendly and very relaxed. The bus transportation network followed the same suite, even when we missed our last bus after staying behind for Epcot’s Frozen Sweet Firework Party another bus dropped us off en route. The drivers down to the cleaners are friendly and very good at what they do. The suite we stayed in was clean and stayed spotless even with 3 boys to mess it up, with the help of the cleaning gang. It was spacious and met our needs. Along with all the modern Disney apps and fast passes the parks were the usual high standards. We stayed room only but ended up having breakfast/brunch at Olivia’s every day, as the food was so good. The check in staff, bell team and shop staff were excellent as well. The only downside was I didn’t take my golf clubs as the course looked amazing. We do not normally revisit the same Disney resorts when we return, but we will return to The Old Key West Resort next time.

    Not our best stay here, but understandable.

    Reviewed by YVR_orange(Vancouver, Canada) on Jun 28, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We've stayed here over the years with the family and do like the spacious rooms that they offer. The only caveat would be the one bedroom suites and having their restroom in the master bedroom. There is no exterior restroom, a powder room would make sense with the one bedroom suites. We had major maintenances issues from lights, range, microwave not working all at different times during our stay. Several calls to maintenance would go unanswered followed by us having to walk to the front desk to ask for help and then maintenance coming by all hours of the day and evening. Disney did make it right it the end, but overall not our best stay here.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-4

    Our home away

    Reviewed by irishwhiskey135(Elmwood Park, New Jersey) on Jun 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been Disney club members since 1993 and never looked back.Our main draw was how the resort resembles a neighbor hood of vacation homes with a Key West theme.They are among the larger timeshare accommodations of all of the DVC resorts.You are able to reserve rooms to fit your family size.From 2 too 12 people.The most popular rooms are the deluxe studios that can accommodate up to 5 guests.The resort has 3 pools the main pool located at the hospitality house where check in is located.The bus system takes you to all the parks and water parks.Each room has a balcony. There are ceiling fans in each room. Each accommodation has a microwave and a refrigerator. The larger accommodations have full kitchens along with all the staples needed for it. There are supermarkets outside the resort available should you need to go to them. We always reserve Old Key West when we visit the Disney area and look forward to it in a future

    Great resort

    Reviewed by Deek443(West Virginia) on Jun 26, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here last week. It’s great! The staff is wonderful, personable. It’s extremely clean. I would recommend this resort to everybody. The transportation to and from the parks is convenient. There are pools located in several sections and are open 24 hrs If you plan on ordering any type of groceries from outside the resort, go with Publix. Walmart didn’t drop them at the hospitality house, which that was the address I gave them. Instead they left them at a random villa and our perishables were ruined. The store at the hospitality house has milk and about everything you would need. We ended up not needing a lot of things we ordered from Publix. Good’s Food to Go at the hospitality house had good food and is open until 10.

    Debbie at the Front Desk goes Above & Beyond- True Gem

    Reviewed by travelingladydiva(Atlanta, Georgia) on Jun 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just had an amazing trip at Old Key West- loved the newly updated rooms! This trip is a yearly trip we take with our Mother in Law and allows us to spend time with the grandparents and grandbaby. Debbie made our experience with Old Key West extra special! She put that extra touch and thought into our stay to ensure we felt like the only and best customer there. I can not thank her enough for bring so much sunshine to our world! Thank you again Debbie for Everything You Do!!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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