Universal's Aventura Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1685 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Service from Cafe crew

    Reviewed by Ebubechukwu() on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Aventura from 12/11 through 12/15. The rooms were great and the amenities were updated. The one thing that stood out the most to us was the great customer service we received from the cafe staff downstairs. Mainly from Mikey and Savana. They were very personable in explaining the food choices and being flexible with us. We spoke to them on multiple occasions and each time was a great experience. Also, the food itself was very nice. I would definitely recommend coming back.

    Universal Resort - Nothing Special

    Reviewed by Julesinfl(Melbourne, Florida) on Dec 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed at the Aventura for two nights in December and maybe our expectations were too high for this Universal Resort as it was nothing special - especially for the price. The rooms are very small and very high tech, which is cool, but ergonomically not very friendly. The closet has no light near it making it impossible to see anything you put inside, as well as many of the lights have no on or off switches. They’re all on the iPad. Cool yes, but inconvenient. The hotel is very modern and new, which is nice, but the overall feeling is cool, lacking a warm and cozy atmosphere. And an FYI for any coffee lovers: A cup of black coffee at the downstairs Starbucks and the in house restaurant costs FIVE BUCKS. Black. Coffee. ?? The staff was very friendly and helpful. The only issue we had was a very leaky iron that soaked a shirt. We requested a new one and when staff said it would be 30 minutes, we requested that if possible, might it come quicker as we were leaving to meet friends about that time, they said it was not possible. We waited - the iron never came. And I was grateful for my jacket. ;) Overall this hotel is fine. Nothing special for a Universal Resort. We would not stay again.

    Clean, felt relaxed

    Reviewed by pattiedwards71(Oklahoma City, Oklahoma) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is very clean and I was relaxed the entire time. The food in the hotel was exceptional and not too pricey. It was nice to come back from a full day at Universal and have a relaxing meal in my hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Universal Aventura Is Sleek But Rooms Lack Privacy

    Reviewed by Timothy W(Suffolk, Virginia) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Pros: Clean Rooms; Floors are NOT carpeted; Easy Check-In; Proximity to Theme Parks. Cons: Charge $18./day to self-park in their garage; poor lighting in vanity area; bathroom lacks sufficient towel bars/holders and areas to place or hang clothes. "Dressing Area" has NO privacy - panels that serve as partitions between bedroom & vanity area are see through - family / children have a clear view of someone dressing.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    A brilliant hotel

    Reviewed by MargaretP(Stenhousemuir, United Kingdom) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved our stay here( second in 10 months) the staff are outstanding, nothing is too much trouble. The rooms are clean, modern with plenty of usb points. The pool is fantastic with loungers and plenty of towels. The urban pantry eatery is also very good.