Heathman Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 274 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Superb Hospitality & Gorgeous Hotel

    Reviewed by cch121586(Washington DC, District of Columbia) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I travel a lot for work and it is a real treat to spend a night at a hotel like The Heathman. The hotel is gorgeous, from the lobby to the library to the individual rooms, the restaurant is excellent, and the service is superb. I look forward to returning on my next visit to Portland.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Service Above & Beyond

    Reviewed by davidbB6071FB() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at The Heathman for four days in October. I had booked a room with a queen sized bed. My daughter decided to come up after a day. I figured I would sleep in a chair and she could take the bed. We decided to ask for a cot at the front desk. They immediately upgraded us to a larger room with two queen sized beds at the same rate. I’m addition they provide items that my daughter asked for at the front desk. They included microwave use, utensils and earplugs. When ever I needed directions they provided maps and and printed routes on the maps. The location is outstanding with proximity to all entertainment. Rooms are clean. I am already booked again for April. Best service I have ever received. Recommend without hesitation.

    PDX Heathman Hotel...always a delight; even for our pup??????

    Reviewed by J8841PUsusano() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed at the Heathman several times & it is always wonderful! This time it was especially nice because we had our sweet dog Eliza with us. The staff was very accommodating. Eliza is normally a social dog but has anxiety in the big city...poor girl especially thinks the street car is out to get her! The staff was kind greeting my husband & I as well as Eliza. They also sensed her anxiety & spoke calmly to her. It was also at their suggestion that we go up a little before our bags were brought up...they sensed Eliza’s hesitation surrounding the baggage cart. It was a good call & we were able to get settled in a bit before our bags arrived. The Heathman is also the only pet friendly hotel I’ve stayed in thus far that I did not have to pay an additional fee to bring a pet. I loved that! Thanks again to the Heathman Hotel & staff for making this such an enjoyable stay for all of us. ??????

    Surgery or an orgy -- we were unsure.

    Reviewed by pdxyankee(University Place, Washington) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We were extremely disappointed by 1) the groups exiting the elevator which was next to our room. EVERY time a group exited, we were awakened; 2) a couple was either delivering a child, performing surgery without painkillers or having sexual intercourse in the neighboring room between 1 am and 4 am. We're uncertain if the patient died or all parties dropped in exhaustion but we do know that we shared their exhaustion for different reasons. Extremely disappointing to not have quieter rest in a hotel of the stature of the Heathman. We are former Portlanders and never previously experienced this type of situation.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    My favorite Portland hotel

    Reviewed by TravelInManTX() on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a really nice hotel in a great location. I’ve stayed more than 1,500 nights in hotels around the world and this is clearly one of my favorites. The staff is fantastic and the service is very personal. I highly recommend the Heathman.