Grand Velas Riviera Nayarit reviews
4400 TripAdvisor reviews
Wonderful Stay
Janice F (Surrey, Canada) on Mar 23, 2024
We just got back from 8 nights at the Grand and it was so relaxing with the warmest, most friendly staff. There is something for everyone there for sure. Kids are entertained with many activities, adults with top notch pool service, pool activities if you'd like to join in, but no loud disturbing music or crazy drunk people like at other all inclusive resorts. It's just a resort that is a level above the rest IMO. There is also an adult only area oceanside. The rooms are large & clean. You need to book specialty restaurants in advance and also helpful to have reservations for Azul (the buffet) for dinner if you are there during a busy time. Shout outs to a few people: Our Concierge Ruth was so helpful and went above and beyond anytime we asked for anything!!! She took time ot make all of our dinner reservations, she had wine brought to our and my mother in laws room and she arranged our drive to the airport. She was always willing to help. She's the best! Our experience at Lucca (Italian) was amazing....the food was fabulous and the service was over the top. Azul employees were always great. Pool experience.....we cannot say enough great things about the staff around the pool. Ray & Jorge were always looking out for us to make sure we had loungers and Lionel was our server almost everyday and he was wonderful. Although we didn't join in many pool activities, Carlos always came by to tell us what was happening next. They all work so hard to make sure the guests are happy.
Best Resort in Puerto Vallarta!!
MilMak A (Peoria, Arizona) on Mar 23, 2024
This was both a work trip and a family getaway and it was absolutely amazing! Our concierge, Perla, was outstanding. Carlos, of the activities team (water activities) was awesome and helped our son surf. The restaurants were all outstanding from the service to the food. I could not give this place a better recommendation. We will definitely be back!
Excellent, Amazing, A Paradise in Nuevo Nayarit at Riviera Nayarit!!
jonathan m on Mar 22, 2024
Had an excellent stay, enjoyed all the excellent and attentive staff - in particular: Ricardo at Azul, Gustavo, Saturnino (Nino), Alan, Emir, Alejandra, Leydi and of course, our concierge team - led by Luis Mateo. I'd also like to thank Carlos (activities) for encouraging me to get back into beach volleyball, it was like being a kid again! It was truly a vacation in paradise, thank-you Jorge from the infiniti-pool hosts for taking the time to personally ensure that all of our three generations of family had comfortable places to relax and enjoy . At the Grand Velas, you can rest assured that you will never tire of the variety of cuisine. We first encountered the vast array of menu choices on our first day. I was totally and completely impressed with the exquisite and sophisticated offerings at Azul. The BBQ suppliment available each day was The food was stellar at Azul and at all eating venues (beach-side, pool-side and lounge-chair delivery. We went to Grand Velas Rivera Nayarit via Costco Travel, which included the price of the flights, room, all-inclusive food and beverage as well as transfers from PVR airport to and from the hotel. Our rooms were always kept fully maintained and well stocked with snacks and beverages. We ventured off the property a few times, enjoyed swimming with the dolphins, bike-riding and exploring the beach. The property is very well maintained, all the staff are friendly and courteous. Security was present but not intrusive, which was appreciated very much. Pools were very clean and well maintained, would definitely return to the Grand Velas!!! A perfect place for all ages...
Amazing Vacation
Wendy B on Mar 20, 2024
Fabulous all-inclusive resort! The resort is located so that every single sunsets were astoundingly gorgeous. Food was amazing with lots of choices and quality was fantastic! Perla was our concierge was very attentive to our inquiries and needs and made sure our stay was excellent, and followed up to make sure we had everything we needed. Ricardo was our favorite server at Azul who made all of our dining experiences special by remembering our preferences and going above and beyond with the dining services for us and our children. Carlos but his friends call him Charlie was great with my daughter. She had a fantastic time with him on the kayak tours. He was super friendly and kind. He was very helpful with beachside fun, especially with the boogie boards for both of my children. Mariano and Carlos were the activities directors and my son loved them and had a fabulously fun time playing ALL the sports with them. Spider the Magician - was AMAZING! We loved him and enjoyed his magic tricks so much! It was a treat to have him come by at two of our dinners. Only very small complaint would be that the a/c in our room was challenging to control. It was in Spanish and therefore difficult to adjust room temperatures. Overall, our entire stay there was amazing. My children were so sad to leave and even after we got home, are still talking about the trip and how much fun they had there and have asked when we could go back again! Such a fantastic and memorable family vacation!
Relaxation, luxury and impeccable service!!
Karla B (Salt Lake City, Utah) on Mar 20, 2024
We loved our stayed in grand velas riviera Nayarit, the service, the vibe, the atmosphere is wonderful!! Having visited this resort four times, I can confidently say it has become our ultimate destination in Mexico. The attentive care provided by our concierge Luis Mateo has been outstanding, always ensuring our needs are met with the utmost professionalism and warmth. Jesus Rico at the Azul Restaurant (great food and excellent service) Pablo, Ricardo ???????? Great vibe at the Pool Jorge Ramos and Raymundo made us feel comfortable and relaxed!! The Spa one of the best I visited!! Highly recommended. Frida Restaurant and Lucca my favorites ???? Grand Velas riviera Nayarit Without a doubt, it remains our number one choice for a luxurious and relaxing getaway in Mexico.