Hacienda Buenaventura Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 3086 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Awesome experience

    Reviewed by cparrett(Fort St. John, Canada) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank you so much once again. The staff were amazing, the food was great. Vanessa was so amazing, Serene at the front desk was incredible and has the greatest smile ever. Don Luis is a great asset and was so attentive to our needs. Miguel at the bar was great and so friendly. Saul from Guest Services was always around to help and was so nice. Once again though Vanessa was one of the nicest, friendliest, most attentive people at Hacienda. I can see her being a General Manager one day. She has what it takes to make every guests stay the best. In reality all the staff at Hacienda were so great. It is the reason we keep going back. They make us feel like family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Very friendly experience

    Reviewed by jayepage() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    very well mannaged older hotel full of Mexican charm. Plenty of choices in the dining room and the a la carte was fantastic. The pool was large and very clean. A 3 minute walk to the beach club was easy although a shuttle service was provibed..The beach setting was very nice and provided a bar, snack bar,sun beds and umbrellas toilts and showers. Easy walk to shopping malls and Walmart.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Mexican Fiesta

    Reviewed by taylermoloney(Sydney, Australia) on Oct 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful spanish style resort with great amenities such as the pool, the bar and the all you can eat buffet. That cinnamon bread will stay with me forever, I was obsessed!! Rooms were clean and secure.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Will be back!

    Reviewed by MrMarioA() on Sep 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Booked a weekend here and it changed my life! I was looking to disconnect and relax, this place was small, but definetly provided that. I made friends with "Quick" and Victor, they took care of me, made friendly recommendations and served Great drinks!- ask for Habanero margaritas if you're looking to spice up your day! I will be back and recommend friends and family. Staff here was amazing, ask for Gloria the Supervisor and she will direct you to " Quick" and Victor. Great trip, will definitely be back for another visit!

    Best resort!

    Reviewed by Adali A() on Sep 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I came here for a quick get away. We quickly fell in love! Small resort with lovely bartenders and staff. More specificly Victor & "Quick" made our trip very special. Extremely friendly and they went the extra mile to make us feel at home. Nothing can replace charisma and charm! When you come here ask Gloria- The supervisor, who is super friendly- to direct you to Victor & Quick! Will defienly be back.