Now Amber Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5753 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Honeymoon

    Reviewed by cdvrdv() on May 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a fantastic experience with the dining staff in the Capers Buffet Restaurant! They were very kind and took good care of us. We are keeping the most amazing time of this restaurant. Especially Christian, Elvira, Eduardo, Oliver, Benito, Jairo, Hilda, Francisco and Team Captain Alejandra! God bless everyone! Thank you from the deep of our heart

    Good but not great

    Reviewed by 897desireed(Benicia, California) on May 07, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This was our 2nd visit to this resort. Food and most of the service was great. However during our stay there were several private parties that closed off certain areas around the main pool, for the whole day and there was no where for us to sit. I asked them if we could have some pool chairs and they were very rude and said no . This happened 3 times during our 1 week stay. We will not be going back to this resort! But we will try the one next door Secrets.

    Individual ratings:

    Service

    Service-4

    Value

    Value-4

    Great family vacation!

    Reviewed by U6366TDrebeccad() on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just leaving this beautiful resort today. Omar from the entertainment team was the highlight of our trip! Our kids, ages 13 and 14, always had something to do. My husband and I did all of the activities too! Our server, Omar, was awesome as well - took great care for us everyday at the pool. We have stayed at a lot of AM Resorts properties, and we’d say that the food was definitely a notch above at this property. Every meal was pretty impressive. The rooms are just ok - we were on the 13th floor of the tower. I feel like the rooms have been a little bit better at other AM resort properties. The hydrotherapy at the spa is really amazing if you get a chance to do it. Overall, we loved the staff, the entertainment (activities and the shows), and the restaurants.

    Great time and wonderful service!

    Reviewed by 378beccac() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a wonderful time with wonderful people! The service here was amazing - Fernando and Oliver were great!! Would recommend coming back to the resort to friends and family anytime! Definitely a week of fun in the sun.

    Now amber has the best staff

    Reviewed by chandlerb776() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fernando and Oliver are the best servers! They made breakfast great every morning and always went out of their way to make us feel special. The food was good, but the staff were who made the experience even better.