Paradise Village Beach Resort Golf and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 3072 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Paradise village resort

    Reviewed by Phyl_I_Am17802() on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I had the most exquisite time at Paradise Village. The services were exceptional, most especially from Moises and Mario but all the servers were phenomenal. The food at Mayapan was our favorite. The the Tiki beach bar. The sushi restaurant could use some assistance. The appetizers were great but the main courses and sushi need some work. Besides that no complaints at all. We were very satisfied.

    Low-rent experience not suitable for Western Society

    Reviewed by D7923ETtylerp() on May 02, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This place hasnt been updated in decades. This time our unit has a new A/C unit which hardly works and is a free-standing unit taking up space INSIDE the unit (not what they used to have). Check-in has always been time consuming, even though they have all of our details months in advance, but today check-in took well over 1 hour, once we were at the front desk. Not just the waiting time in line. They still operate off of paper and not computer. Its strange. All of the causal restaurants are closed. At 7pm we wanted dinner but only the 4 high-end restaurants are open and we were denied service because we were wearing swim shorts and tank tops (though obese women can wear tank tops). We booked a beach resort vacation and planned to stay on-site the entire week so didn't bring collared shirts and dress shorts. Therefore, no evening (dinner) dining for us. Their level of impatience, lack of customer focus, and general disregard is atrocious. We arrived today, checked in 2 hours ago, and I've already booked a return flight for tomorrow - not even 24 hours of unpleasant time spent here. We have visited for almost a decade. WILL NEVER RETURN. BEWARE!!! There are countless nice resorts in the area, don't book Paradise Village. Its trash.

    Individual ratings:

    Location

    Location-2

    Service

    Service-1

    Exceeding expectations! Paradise Village Beach Resort, PVR

    Reviewed by markbE2660KQ() on Apr 30, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    1 bdrm on 8th floor. Very clean and love that includes basics for some in room cooking and full size fridge. Very quiet, spacious and clean. Staff are very helpful and don't bother much about trying to get visitors to a time share sales event. Very good security.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Vallarta family travel.

    Reviewed by 605dominikh() on Apr 27, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The hotel is very beautiful. but unfortunately in our stay we expected a better service in terms of customer service and friendliness. we had many setbacks in terms of quality and speed service. but possibly in the future we will give a second chance. Thank you.

    Excellent hotel

    Reviewed by 865yarep() on Apr 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The location is excellent, the service is excellent, the food is excellent (you have to try the snack bar sushi!) everything was super clean... I’m just so happy with my experience, all the staff is very friendly and helpful we didn’t want to leave !!!