Sheraton Buganvilias Resort & Convention Center

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 4660 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not for small groups

    Reviewed by 257normam(Seattle, Washington) on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Almost everyday this whole place is taken over by weddings and convention. Once they had 3 competing weddings outside, with different music, playing at the same time. Not cool... They shutdown the pool and close the bar by 6 every night. I guess that’s because they need the grounds for paid functions. Even when the pool’s open, it’s not comfortable. It feels like your crashing someone’s else’s party. The staff continuously forgot to clean our room, or leave the right amount of towels. When I called to ask why, they said larger groups were being prioritized. Again not cool... The place is clean and comfortable. If you have a big event, this is the place for you.

    A FABULOUS DAY

    Reviewed by PVGIRL123() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We celebrated my Daughter's Birthday at this gorgeous spot. The sujnday brunch was amazing in the Vivitas Resstaurant complete with Marimba Players and Marachi . The food was awesome. fresh delicious nd the service was excellent with Mersero Oliver. I spent a few hours in the Amazing Spa everything arrangd by Jorge Zarate who did a fantastic job of making sure all the details were taken care of. He provides excellent customer service to his clients and makes sure every detail is arranged. He arranged the 1 hour complimentry Hydrotherapy Circut which is awesome experience for the body aas well as the massage which I thoroughly enjoyed. Jorge is an excellent resoure and wealth of information about the Spa services and I highly recommend him to make all your arrangements and bookings for this gorgeous facility. There are also Many products to purchase.for face hair and body!! A Great Day at the Sheraton!!

    Home ??

    Reviewed by chrisjV3175MW(Napanee, Canada) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve been here many times and it’s amazing. The food is good, the scenery outstanding and the service exceptional. This time we stayed in one of the newly renovated rooms and they are beautiful! The best part of coming here is Oliverio, Andres and Juan. All have become our Mexican family and we count the days till we see them again.

    Amazing service

    Reviewed by P1044VUshannonm() on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve stayed at this hotel with my family multiple times. The rooms are clean with great views of the ocean! Above average food and happy to see they continue to renovate and create new options. I highly recommend the spa it’s first class and has a great indoor plunge pool and hot tub area. The beach is rocky so not very good for swimming but you’re in a fantastic location that’s less than a $5.00 Uber ride to the malecon. I single handedly continue to come back however for the amazing staff! Special shoutout to Oliver and Andres...the two of you keep us returning!! And definitely check out the miriachi brunch! Will be returning soon :)

    Best Activities in Puerto Vallarta

    Reviewed by Pvlivinglarge(Vancouver, Washington) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Leslie in activities is an excellent activities coordinator. She is very helpful and fun. She is fluently bilingual and communicates beautifully. Leslie has a wonderful personality. We love her very much. All people she works with are very delighted in her work. We will be active throughout every day we are at. Buganvilias because of the fun we have all day with Leslie in activities.