Grand Palladium Palace Resort, Spa and Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8868 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    60th Birthday Celebration

    Reviewed by Ashlie R() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our group of 15 came to celebrate a 60th Birthday celebration this October. It was amazing time. Valerie at guest services was super helpful and amazing with coordinating the birthday celebration. The rooms were clean and modern. Swim up rooms are the best. If you can, definitely stay there. Also, the food was great and Sumptori was our favorite restaurant. Big Shoutout to Ramon our favorite Staff/Waiter!

    A fantastic resort!

    Reviewed by Greys E() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time at the Grand Palladium and would definitely recommend it to others. I’ve no doubt we will be back again in the future. Enthusiastic and friendly staff with so much going on in terms of food, drinks and entertainment you’re bound to find something you’ll enjoy.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Wonderful Stay at the Grand Palladium Palace, Resort and Spa

    Reviewed by Wayne A(Toronto, Canada) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent a week here from September 28- October 5. This is a large resort with beautiful grounds, gorgeous pools and amenities. The beach is stunning with soft sand and warm water. I really want to focus on the staff as they are what make this resort the wonderful oasis that it is. From the moment we stepped foot on the property we knew it was going to be a wonderful experience. We all know the Dominican Republic has some of the warmest people in the world, but The Palladium seems to have snapped up all the most wonderful ones. Right from check in Roberto was so friendly and inviting. We did have a small hiccup regarding check in (no fault of the hotel) but the front desk staff went above and beyond to make sure things were looked after. Jose - front desk supervisor, thank you so much - you are top notch Daneiby thank you for all your help, you are wonderful and professional. Your knowledge and sense of pride in your work are an asset to the Palladium. You just smile and everything is ok. Brigida, you are a darling - Thank you Our room was beautiful with a view of the beach, highly recommend the Oceanview, YOLO. The grounds are gorgeous. This is quite a large resort with transport to and from the various amenities and restaurants. There are a lot of dining options, Les Torres is great for breakfast. A myriad of options for all palettes. Poseidon - we ate lunch here daily - a lot of variety but the Sancoccho (Dominican Soup) I could eat it every day and I did - it warms the soul like the Dominican people. Jany, Amaury, Marya, & Renillan , you really did make us feel like family. Jany – your laugh is infectious, Marya – my daughter – couldn’t have been treated better. Renillan and Amaury, you guys rock . Thank you all, you made us look forward to lunch as we knew we would be treated like family, lots of laughs and vino blanco. Sumptuori – Tepanyaki – fantastic food and presentation. I am sorry guys I didn’t get your names, but you were so entertaining although I lost a finger (no) La Paisana, Argentinian Restaurant – awesome – we had the platter which had pork, chicken and beef. It is enough for 4 people and was beautifully prepared and tender. I also had steak which was yummy with a capital yum. Thank you to Eduardo, our server. Indian Restaurant – the food was tasty and fresh. We really were thrilled with this restaurant. This was a toss up with the Argentinian restaurant as to which one was better. Bars – Palace pool bar and Palace lobby bar. Eduardo, thank you for the wonderful service with a smile. Belsis – gracias, your service was second to none, your warm smile just made me relax. Francis, Francis, Francis, thank you so much, you made us laugh and made us feel at home. Sorry we missed you, we came around looking for you for 3 days. TRS Lobby Bar, we came for a visit great vibe and service. Fantastic servers. Spa – worth the upgrade for free access – even just for the free amenities. Beach, the beach here is stunning and the sand is soft. Entertainment – something for everyone, no reason to be bored. Sexy Spaghetti – gracias brother, you made us laugh all the time. You really bring your uniqueness to the Grand Palladium – look forward to return with the belly. Bell man, Jonathan, thank you. Always smiling and always there for us. Overall, this is a lovely resort with lots to do & great food with numerous dining options. What really makes the experience magical are the people! They are warm, genuine, professional yet they make you feel like family. I would recommend the Grand Palladium Palace Resort Spa and casino and we will be back. Thank you all so much, Wayne, John, Abigail and Carmen.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Mr Sammy

    Reviewed by SammySoSo89() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a great time with friends celebrating his 30th birthday. The food was great and the people working there were very friendly. I will definetly recommend this overall experience to all. Thank you for a great experience!

    Mr

    Reviewed by ChristianKofi(London, United Kingdom) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great stay wonder resort and everything is close by. The staff were amazing and very helpful.. cheerful always greeting and getting customers involved. Amazing activities and always something to do. If you like to just chill there are many places to do so. Great stay... will love to do again