Sanctuary Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6042 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Paradise

    Reviewed by michalr820(Alpharetta, Georgia) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely amazing place! The service was exceptionally great, everyone is so friendly and helpful and the entertainment group makes it fun all day long! the views, the facility, the room, the food all top notch. We went for a daily bike ride with Chocolate, amazing guy! Fido’s smile from early morning to late at night - non stop dancing and always with a huge smile! Gregory who treated us like family at dinner every night. The management at this place must be doing something right, that their staff is always so accommodating, always smiling and having fun themselves. Combine that with stunning views, amazing food, beautiful beach and pools - did I say paradise?

    Paradise exist and it is in Cap Cana! - Celebrating my anniversary for a 2nd time in Sanctuary

    Reviewed by leodia(Alpharetta, Georgia) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I usually don’t like to go for vacation to the same place and for sure to the same hotel, however I was looking to celebrate my 28th anniversary and really wanted to come back after 3 years to be here. That was the best decision we could make. Really enjoyed. This place is Amazing. The facilities, the rooms (this time we stay in a new building, all great, many details), the food and most important, the people working here. Every employee is doing the maximum to serve you. We rode the bikes almost every day (“Chocolate “is making this a very fun activity), we learned to dance Bachata (Lot of fun), had Karaoke night (with very great hosts), every night a different activity. Gregory did an excellent job serving us in many of the restaurants we attended. Always there doing the maximum for us. Everything was perfect since the moment we arrived until the last minute we left. Keep the good work!!

    Amazing All-inclusive Resort!!

    Reviewed by RichardN_9910() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The stay at Sanctuary was amazing! I was there for a week and had an great time. There was always so much to do. The fitness classes provided by the guest instructor, Cayla, were always fun and challenging. There was an assortment of classes like yoga, aqua aerobics, and functional training. I really enjoyed the yoga in the morning. All the staff were spectacular. The entertainment staff always put on a good show; Fido, Chocolate, Happy Boy, and Presidente. Every dining experience was provided by a friendly staff. Demar, Silvero, and Patricio were exceptional waiters. There was never a dull moment during my stay. The baristas and juices at the beach bar were amazing, Hector and Suneyka. If you like ginger, you must try the sunshiny juice! I'd like to thank all the stay for an amazing time.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Fantastic Experience, Beautiful Resort!

    Reviewed by FLTravelSmart() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first "all inclusive" resort experience. The room was very clean on arrival and the cleaning staff kept the room tidy the duration of our stay! You can tell they keep up with maintenance and are continuously improving things from the guest experience to the landscaping. The resort was beautiful! The restaurant staff were exceptional in service, Demar provided service for most of our meals and he always provided excellent service and with a smile. The activities staff were fun and engaging, Wilkin, Fido, Presidente, and Chocolate! There were so many activities offered daily, we participated in the bike tour, stand up paddle boarding, yoga, water aerobics, and functional training classes while there. The professional instructor, Cayla, provided high quality yoga, water aerobics, and functional training daily. The professional classes offered multiple modifications allowing guests of all fitness levels to participate and share in Cayla's enthusiasm for fitness. Overall, I highly recommend staying at this resort! They offer a relaxing atmosphere with options to cut loose and have a great time!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Perfect Honeymoon

    Reviewed by DrDawg09() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the first time I have ever written a review for anything, but I feel I have to give credit where it is due. My wife and I visited for our honeymoon and just returned home on Saturday. Everything with the resort was wonderful, but the main thing I want to focus on is the PEOPLE who work at this resort and the level of personal and friendly service you receive. Everyone we came into contact with at the resort was focused on how to make our stay more pleasant. A few people I want to mention by name are: Emilio, our butler was attentive, friendly, and honestly felt like a friend. The entertainment guys Fido, Happy-Boy, Wilken, made our days fun and they encourage you to have a great time. The pool bartenders Carlos and Gilbert keep you well "hydrated" with a smile. We could not have asked for a better honeymoon, and the people at this resort are doing it right. Would recommend x 1000.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5