whala!bavaro

We had a great time at Whala. The staff was amazing. We made the best of it. It's a good place to go if you want to save a bit of money and plan to go out and do excursions. If you like to stay in the hotel, you might want to look elsewhere. If you're picky about where you stay THIS IS NOT the place for you. I can tolerate and I don't complain while I'm away. The positivea: 1. There was only two entertainers, Jairo and Jon who were exceptional and did the best they could. 2. The staff in the buffet did a great job and were very attentive. 3. The hotel is in a great location to walk to the beach and up the street at night there's a few places to eat, listen to music and dance. 4. Rooftop pool is beautiful and I thought it would be so hot up there but it was actually the coolest place to be! The negatives: 1. The food was just ok but it lacks a bit more flavour and variety. 2. There is a sewer smell throughout the property and we also felt it in our room at times. 3. The water in the shower and sink is salty. It was like showering in the ocean. 3. My husband said the beer was not very good.

i recently came back for the DR ware i spent 11 days a whala Hotel . i did not know what to expect for the hotel as i have never stayed at 3.5 star hotel before .The first day i arrived was very hot and there was a lot of visitors arriving at the same time so the line to checking was a bit long . with all the heat i was sweating like crazy while waiting to check in to my surprise handed me a box of napkins by security guard that was and duties in the lobe he also to my bags with was really sweet of him . when i received my room it was not what i had paid for so i went back to the front desk ware i meet the amazing staff member be the name of Johanna who explain to me that the hotel was full and that they will assign me a new room the next day i was given and a mazing room with grate service i my second week i was given and upgrade to and ocean view sweet be the the manager and Johanna to say thank you for staying at the hotel and sorry for the gym not been in service with was a big part of why i book that hotel and i was on a vacation and fitness business . my overall view of the hotel the is a grate location very safe and very clean . the ting you need to be award of is that the native people form the island who comes to the hotel on weekends can be a bit rowdy and a bit rude to overseas gust with that been Sade i will visit the hotel agen some time next year

Supposedly an all inclusive......but wanted a 10$ deposit for a beach towel !!!!! Close their pools by 7 PM. The beach area is full of debris and not cleaned. Tepid and flat draft beer at all the bars.....all in all....avoid at all cost.

I am not usually one to complain, and I am aware that I stayed at this hotel earlier in the year, but that does not mean my experience should be forgotten. The photos show the hotel as pretty and it is, but the service is truly horrible, prepare to wait 30min for a drink, to have the pool kept dirty at all times because the staff cannot be bothered to get off their cellphones, and the worst yet, the receptionist to mess up your bill in the end as you are about to rush to the airport. I think if they did an entire overhaul and replaced every staff person here I would consider returning, otherwise, spend your money somewhere else.

The best vacation that me and my wife spent in vacation, best room service, best dinning area, the best pool in the hotel and the beach was excellent. Thank you wallah,bavaro for your good service. Another thing that I almost forgot the food was wonderful, breakfast,lunch and dinner,variety of your choice which was very good.