El Dorado Seaside Suites reviews
13848 TripAdvisor reviews
Great Place
kwb213 (Lincoln, Nebraska) on Mar 22, 2024
My wife and I have been fortunate to stay at many all-inclusive resorts. The Seaside Palms is undoubtedly one of the best we have visited. The pros for this resort are many but one of its greatest assets is the customer service. The staff is always ready to help and seem happy to be there. We received excellent service by the concierge assigned to our building - Jimmy. Unfortunately, my wife forgot her prescription drugs at home. Four of the drugs are vital to her health. We told Jimmy of our issue and he took care of everything. He contacted the local pharmacist who located the drugs and had them delivered to the resort's security office. Jimmy then went with us to the security office to assure that the correct drugs were received at the quoted price. I cannot say enough about his service to us. Other pros include: 1. many clean, warm pools with swim-up bars 2. great night-time entertainment (except the karaoke night) 3. clean, well-appointed rooms 4. good drinks everywhere we went 5. tasty food 6. many beach chairs and day beds 7. the water aerobics teacher is tremendous 8. a great beach A couple of cons are: 1. the restaurants seemed to be understaffed, causing delays 2. there needs to be more postings of the days' activities throughout the resort - we found only one spot by one of the pools which had a small white board indicating the activities The positives far outweigh the negatives of this resort. We definitely will be back.
Disappointed return visit
pipWales (Swansea, United Kingdom) on Mar 21, 2024
Day one of holiday...Feeling very underwhelmed. Breakfast buffet at Aricfes, more like 3 star poor quality hotel ..Very limited choice...poor presentation...staff miserable.. Lunch beach resturant ...told a wait of 45mins until having to complain. This hotel certainly does not live up to 5 star rating...Massive change since our last stay in 2019.
Great trip to mexico
Caroline C on Mar 20, 2024
Resort was beautiful. Great food! The drinks are really delicious and always making you happy The beach was gorgeous and always clean, the service of all the staff is very good so no complains with nothing I want to give a special mention to Luis from entertainment team cause his energy is good and he always give a smile in our face, thanks to Maria, Benjamin, Jesus and Gabo for the activities.
Luis and the rest of the staff were excellent
Austin T on Mar 20, 2024
I loved my stay here. The beach was beautiful and the food and drinks were amazing. I really enjoyed all of the restaurants Luis, Jesus, Maria, Benjamin, Gabo were all especially great and were very friendly. I will definitely be coming back.
Entertainment stuff was flawless
Cody T on Mar 20, 2024
Luis was a class act! He was such a great entertainer! The drinks were flowing! Jesus was a great dancer and so fun! Maria was very fun! Benjamin was super nice and a fun vibe! Definitely will come back and love the fun vibe at this amazing resort!