The Fives Beach Hotel & Residences
Playa del Carmen 5.0
Overview
Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
662
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- No more than 10 guests in the room
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 8 children
- No more than 10 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Aluxitos Play House
Daily supervised activities program with an exclusive pool and playground area.
Closed between 5:00 p.m. to 7:00 p.m.
- Children ages: 6 to 17
Type | Amenities | |
---|---|---|
The Gin Bar | Bar, Lobby bar | |
Cantina 1910 | Bar | |
Zky Bar | Bar | |
Manglar Bar | Bar, Pool bar | |
Breeze Bar | Bar, Beach bar | |
Palmas | Bar, Swim-up bar | |
Lizards | Bar, Pool bar | Food options available |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Flavours | Buffet | International | Breakfast, Dinner | Dress code |
Mestizo | À la carte | Mexican | Breakfast, Dinner | Dress code, Reservations required |
La Brasserie | À la carte, Buffet | Contemporary Bistro Cuisine | Breakfast, Dinner, Lunch | Dress code, Adults only |
Oka | À la carte | Sushi Bar | Dinner | Dress code |
Koh Thai | À la carte | Wok Cuisine | Dinner | Dress code, Reservations required |
Oriola Beach Club Grill | À la carte | Seafood, Tapas | Dinner | Dress code |
Sea Olive | À la carte | Cuisine du Soleil | Dinner, Lunch | Dress code |
Arezzo | À la carte | Italian | Dinner | Dress code, Premium menu items ($), Reservations required |
Pisco Nikkei Cuisine & Raw Bar | Fusion of Japanese and Peruvian | Dinner | Adults only, Dress code, Reservations required | |
Natura Day Club and Grill | À la carte | Lounge, grill and bar | Lunch | Adults only, Dress code |
La Casa de Rosa | À la carte | Mexican | Dinner | ($), Dress code, Not included with all-inclusive plan, Reservations required |
Natural | Café | Coffee and smoothies | Snacks | |
La Taqueria | Snack bar | Tacos | Lunch | |
Breeze n' Burger | Snack bar | American, Local | Lunch |
- Rooms: 662
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water circuit available ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 5
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Beach club
- Scuba diving pool clinics
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Valet parking
- Wedding facilities available ($)
Beach pier
Infinity pool
Plaza
Lobby
Flavours
Arezzo
La Brasserie
Natura Restaurant
Koh Thai
Picaso
Oka
Club 82
Cantina
Gin Bar
Zky Bar
Spa
Spa
Candlelight dinner
Wedding
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Good, not great
Heidi Z on Mar 23, 2024
Lovely overall grounds - clean and safe. Beach is okay, not great. Staff seems generally unhappy, lacking the usual Mexican hospitality we are used to. Wildlife is amazing - lots of wild monkeys. Pools were lovely, food was decent. Annoying that they have removed the reservation system for dinner. Makes the experience much less relaxing. The Plaza has great energy at night and the entertainment is engaging. The adult pool is quieter so request buildings 19 or 20 if you are not traveling without kids. Music at the pool is very loud. The infinity pool by the ocean is supposedly adult only, but it is not enforced, so it is definitely a family zone. Kids everywhere. Most disappointing thing is that there is no food service at the pool or beach. They will take drink orders, but you have to physically go to a restaurant for all meals. Again, this makes it much less relaxing. We also used the online menus, but they were not up to date, especially at the bars, you couldn’t order drinks that they said were available. Can’t go wrong with Mexico, weather is awesome, but The Fives needs to step it up to keep up to other resorts like Vidanta. Likely will not return.
Perfect getaway for a family with small kiddos! Highly recommend!
Emily K (Denver, Colorado) on Mar 23, 2024
We traveled here with our 2 kids, age 3 and 6 and we had an amazing trip! The accommodations were perfect, beds very comfy, unit clean and housekeeping daily with restocked bottled water and refilled fridge. We had two balconies off our main living area. All units have a pool next to the building which is perfect with kiddos! Bring sound machines if hoping for naps as the pools can be noisy but otherwise it’s worth it! They allow floats and bars are basically at every pool. Golf carts shuttle you around resort and are easy and fast to catch one. We spent every day at the main pool alternating between the pool and the beach. They have several casual food options right by the pool/beach making lunch convenient and they aren’t strict about you bringing the food to the pool or beach. They have a burger grill right at the beach for easy lunch options and another place with a taco bar or wood fired pizzas right on a sandy outdoor area by the pool. We did breakfast either room service or buffet and buffet had amazing options for the whole family - they also have breakfast tacos every morning in the main plaza outside. We had great luck at every restaurant except the Thai place as they were always on a long wait and the Italian had no reservations available (only restaurant that requires reservations) - would not recommend the brassiere for dinner but otherwise every other restaurant was amazing. Must try sea olive! We got to each restaurant by 6 and either sat right away or waited 45 min. Entertainment options every night and fun for the kids. Our check in did not include much information about the resort so make sure you ask for a full run down of the need to knows before you are off to your room. Every single person that works there is so kind and helpful! The grounds are impeccable and clean. Fun wildlife to see everyday - monkeys were a whole show! We can’t wait to come back!
Vacation Offers
-
Receive $555 USD in resort coupons with a minimum 4-night stay at select The Fives hotels in Cancun, Mexico.
Riviera Maya, Cancun
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