Iberostar Tucan

4.0 star rating

Quality accommodation with a variety of facilities and services.

  • All-inclusive
  • Family of 5
Hotel reviews summary
		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 8826 reviews

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The Iberostar Tucan sits on the Caribbean beach of Playacar along the Mayan Riviera and is surrounded by a natural ecosystem with abundant vegetation and diverse animal life.  A great option for family vacations, where visitors can relax in perfect harmony with nature and enjoy a generous variety of activities and dining services.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Nightly entertainment
  • Intro scuba lessons in the pool
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.35 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service
  • Safe
  • TV

Select a room type:

Double Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden or jungle view
  • 377 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Smoke-free
Image showcasing Double Room

Standard Room - Doubles

Double Near Pool includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Jungle view
  • 377 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Preferential room location
Image showcasing Double Near Pool

Double near Pool

Junior Suite includes:

Room includes:

  • 1 king bed and 2 day beds
  • Garden view and Jungle view
  • 409 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Smoke-free
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Junior Suite - King

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Junior Suite - King

Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed and 2 day beds
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Lit make-up mirror
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Junior Suite Ocean Front Beach Access includes:

Room includes:

  • 1 king bed and 2 day beds
  • Oceanfront
  • 409 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Terrace
  • Direct access to the beach
Image showcasing Junior Suite Ocean Front Beach Access

Junior Suite Ocean Front Beach Access

2 Bedroom Family includes:

Room includes:

  • 1 king bed and 2 double beds
  • Garden or jungle view
  • Minimum 1 adult, maximum 6 adults
  • Minimum 2 children, maximum 2 children
  • No more than 6 guests in the room
  • Balcony
  • Bathroom with shower only
  • Ceiling fan
  • Climate control
  • Seating area
  • Smoke-free
  • Guaranteed connecting rooms
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Family Room - King

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Family Room

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Family Room - Doubles

Amenities & activities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services ($)
  • Children’s pool
  • Playground
  • Waterpark

Kids Club

-

Open from: 10 a.m. to 4:30 p.m.

Age range: 4 to 12

    The age range below will determine the quantity of children during booking.

  • Children ages: 3 to 16
Type Amenities

Tikal

  • Bar
  • Lobby bar
  • Open air

El Paso

  • Bar
  • Lobby bar
  • Open air

Bar La Plaza

  • Bar
  • Live music
  • Open air

La Cascada

  • Bar
  • Pool bar
  • Open air

El Kiosko

  • Bar
  • Beach bar
  • Open air

La Mascara

  • Bar
  • Sports bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional information

Mare Nostrum

  • À la carte
  • Mediterranean
  • Dinner
  • Dress code
  • Reservations required

La Gondola

  • À la carte
  • Italian
  • Dinner
  • Dress code
  • Reservations required

Bonsai

  • À la carte
  • Asian
  • Dinner
  • Dress code
  • Reservations required

La Hacienda

  • À la carte
  • Mexican
  • Dinner
  • Dress code
  • Reservations required

Steakhouse Uxmal

  • À la carte
  • Grill/steak house
  • Dinner
  • Dress code
  • Reservations required

Uxmal

  • Buffet
  • International
  • Breakfast
  • Lunch
  • Snacks

Tulum

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Rooms: 312
  • Floors: 3
  • Suites: 38
  • Built in: 1997
  • Renovated in: 2015
  • Fitness centre: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics

(984) 877 2000

60 km from CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Adult-only pools: 1
  • Kids' pools: 1
  • Outdoor pools: 4
  • Waterpark: Included

Water sports

  • Motorized watersports: On site ($)
  • Non-motorized watersports: On site
  • Scuba diving: On site ($)
  • Snorkeling: On site ($)

Other sports

  • Aerobics: On site
  • Tennis courts: On site

Other activities

  • Arts and crafts: On site ($)
  • Beach activities: On site
  • Daily activities: On site
  • Nightly entertainment: On site
  • 24 hour front desk
  • ATM ($)
  • Baggage check
  • Concierge
  • Currency exchange ($)
  • Dry cleaning ($)
  • Gift shop ($)
  • Laundry facilities ($)
  • Laundry services ($)
  • Medical services onsite ($)
  • Meeting facilities ($)
  • Multilingual staff
  • Parking
  • Photo shop ($)
  • Shopping onsite ($)
  • Tour desk ($)
  • Wedding facilities ($)
  • Jewelry shop ($)