Moon Palace Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 35604 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Girls Trip 2020

    Reviewed by Peacock321() on Sep 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Samuel was the bomb bartender!!! Provided our every expectations and then some...?? Made our last night memorable, thank you so much!!! Can’t wait to come back and make more memories. Definitely two thumbs up ?? ??

    Amazing Stay!!

    Reviewed by BRouse19() on Sep 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My mom and I stayed at Moon Palace for our first mother/daughter trip in Cancun. Everything was top-notch and we had the BEST time! Rámon Lopez was SO helpful with anything and everything transportation related, and made sure we were taken care of. We also very much enjoyed Angel, Ricardo, and Javier! The staff is truly what makes this experience so incredible. We cannot wait to come back!

    Wonderful romantic dinner!

    Reviewed by bakac2020() on Sep 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    my husband and I thought this would be a sweet dinner to have together for our honeymoon, and i was right! The night we went, the dinner was set up on the beach, right next to the water and it was beyond beautiful. The waitstaff were wonderful, and we had a live saxophone player entertaining us! Overall a wonderful experience that I highly recommend!

    Bela Duka

    Reviewed by sethc444() on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Incredible music!! Loved it so much!! He played piano in the main hall and it was absolutely enjoyable. Incredible key changes! The technical abilities he posses is envious and he makes the atmosphere so much better.

    Sergio the guitar player

    Reviewed by jasondZ8938BS(Cancun, Mexico) on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    There’s a fun musician, Sergio, who plays guitar and sings at the Moon Palace Resort on Tuesday nights. He plays a fun range of pop songs, it was fun having a drink and listening to him play and sing!