Valentin Imperial, Riviera Maya reviews
18632 TripAdvisor reviews
Awesome from start to finish!
X5058EHmarkp on Mar 22, 2024
The Resort was awesome! This is our Second stay at this location. Everyone is very pleasent and wants to make your stay great. Everything is great from the food to the rooms. Thanks again for everything you do to make it a special week for everyone that stays with you! Thanks again Mark Pearson
Looking forward to visiting again
Swimmer2118 (Kincardine, Ontario, Canada) on Mar 20, 2024
This was our second visit to Valentin Imperial Riviera Maya It was just as good as our first trip. The grounds are beautiful, the main pool is one of the largest pools we have seen at an all inclusive. The staff are very friendly and remember you! A couple of the staff that we look forward to seeing again. That also deserve a special shout out are Jorge (we saw him most mornings), Yair was there when Jorge wasn’t and Ilona the concierge in building 2!
My favourite resort
94tmitchell (Peterborough, Canada) on Mar 19, 2024
Hands down the best resort ever! Staff/ grounds/ restaurants/ entertainment daytime and evening all 10/10 Girls trip Feb 2024 and we will make it annual, love this place don’t want to go anywhere else and be disappointed. Thankyou Dora and staff for an amazing time - we will be back!
4th time not the charm!
joseph m (Harleysville, Pennsylvania) on Mar 19, 2024
Won't go back after this trip! We love the property and most resturaunts were good our real issue is with how we were treated after being woken up at 4am twice in the same week with water leaking out of ceiling all over floor,finding out that reward program ending this year and could not use because had to tell spa when booking,man throwing up all over pool bathroom floor,dead lizard in sink...I could go on but after complaining they offered me $8 off a bottle of wine we bought and 20% Off a spa treatment ..After 4 years in a row average $8000.00 A TRIP THINK they could of offered something more!! Wr have vidios of leaks ,lizzard ..Don't bother going we will find another place next year.
50th Birthday and Wedding Anniversary Celebration
Stay22762392176 on Mar 19, 2024
Our stay at the Valentin Imperial was spectacular. The staff treat you like family from the moment you step foot there. The grounds are kept immaculately and are breath taking. Seeing the wild life all over the resort, living in their natural habitat was so amazing. We even saw "Kevin" the 6ft iguana lounging by the pool in the sun. The food, rooms and services far exceeded my expectations. We met so many people, made some friends and laughed a lot. Dora, such a sweet soul, i will never forget her. She greeted every guest with a smile and is an absoluteray of sunshine. She is a breath of fresh air. I will be back!!!