Grand Roatán Caribbean Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 944 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best location in Roatan

    Reviewed by Alessandrohnyc(New York City, New York) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a great place to stay for a relaxing and comfortable trip to Roatan. The best thing about it is its location - at the end of the bay resulting in calm, clear waters and fewer people using its beach. Some of the best snorkeling in the region is a 50 yard swim from the hotel. It is also one of the only hotels in West Bay that do not allow cruise guests to use its facilities - definitely a positive. The rooms are modern, comfortable and have everything you need. Large beds, effective aircon, well functioning bathrooms (indoor and outdoor showers) and nice private terraces. The rest of the facilities are sparse (gym is under constriction) but the pool and restaurant/bar are exactly what you need. Relaxing and well maintained. The restaurant has high quality food and a large selection. The staff are very friendly, attentive and will go out of their way to be accommodating. There is however quite a bit of construction at the moment, so good to make sure you have a room away from that. Am looking forward to seeing what the hotel is like once it is completed.

    Great West Bay hotel

    Reviewed by RVAF00die(Richmond, Virginia) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife and I just returned from Roatan and really enjoyed our stay at the Grand Roatan Hotel. We had room 108, a junior suite in the canopy. If you dont mind a pretty steep walk , it actually is one of the few not near the beach with a view of the water and sunsets. Loved the room, sitting out on our deck looking out on the view, and the bed was comfortable. I would suggest staying near our room as we were away from the construction going on. All the staff was extremely helpful and accommodating with any needs we had. We went during a very quiet time and often were the only ones in the pool, the beach, or the restaurant but as it's getting near high season, I know that will change. We enjoyed the two lunches we had there, and my wife said the steak tacos were her favorite meal during our stay. I really think once the amenities building is completed, this will take the hotel to the next level. Also some of the best snorkeling on the island is right off the hotel's beach Would definitely recommend this hotel to others.

    Fantastic Friday Night entertainment!

    Reviewed by FjMeitz() on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    On our last night in Roatan, we gathered for drinks and appetizers (or dinner) at this terrific beach side bar and restaurant. The incredible Summer Dawn entertained us for two hours !! Incredible range of songs and very entertaining personality — and amazing voice. So fun.

    Roatan trip

    Reviewed by L461NQdavidj(Austin, Texas) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Grand Roatan is an amazing place to stay. Specifically, the staff are warm and genuine. From the front reception to the restaurant on the beach, people are genuinely happy, warm, and professional. One person stands out as someone we will remain friends with. Joel works in the restaurant and took care of us extremely well. He is kind, professional, motivated and just a good person. He comes across as a leader, very capable, and was ready to go the extra mile to ensure our time was fantastic. I highly recommend this location on West Bay. Say hi to Joel when you go. Try the Garifuna soup! That’s the pic with the lobster in it. Wow.

    The staff are lovely here! Can't wait to see what the hotel will look like once the upgrades are completed!

    Reviewed by The_Concierge_8(Trinidad and Tobago) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We visited back in April while the property was under expansion with some excavations and construction works taking place, so the entrance did not seem as grand as we expected and some areas were cordoned off from view. The grounds are interesting, it’s a small property with meandering pathways down to the beach level. The restaurant offers tons of seafood options but service sometimes takes a while. The staff are pleasant and eager to help. I just wondered why some of them found it necessary to huddle together behind columns and gossip when guests are waiting to place their orders or request drink refills. We noticed this on the 3 nights we had dinner. One should never have to wave repeatedly to grab the attention of a server. Once the little service issues are fixed and the hotel completes its upgrades, Grand Roatan has the potential to become the best hotel in West Bay! If you are concerned when visiting Roatan about any language barrier, you have no need to worry about a thing, as all the staff here and indeed in most places around the island speak very good English.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4