Best Western Irazu Hotel & Casino

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1074 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice comfortable environment and employees. Nice bar/restaurant attached as well as stores.

    Reviewed by lynnecr(Greenacres, Florida) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    It has a Nice bar/restaurant, shops, and pool/hottub. Each room with balcony’s. Casino attached as well! Great value for the money. Check in and check out were quick and easy. There is a business center available.

    Nice place with a great pool

    Reviewed by Jennifer W(Davis) on Nov 03, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I've stayed here before and it is comfortable and conveniently located. My mother was traveling with me and she especially liked the breakfast buffet that is now located out near the pool, whereas before the breakfast was at Denny's.

    Not satisfied

    Reviewed by agneworleans(New Orleans, Louisiana) on Nov 02, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The room was dequate at best. On the 10 scale i would give it a 7. There was a balcony which overlooked the pool that was nice and the bed was very firm and comfortable. The carpet was dirty as well as chair in room. There was no refrigerator as advertised. When i complained they offered to provide on at a charge. I asked for the manager. He wanted to see add. After i showed him he provided refrigerator. It didn't work. I just settled at this point. I'm not a complainer, but overall, I was not at all satisfied with my stay. The hotel was quiet and peaceful with a nice lobby. There was a Denny's attached to hotel. They provided room service that was very acceptable.

    Overnight stop

    Reviewed by TopNotchers(Calgary, Canada) on Oct 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We wanted a place near the airport and not right at the airport for our first night after arrival. This location was ideal. Easy access to major routes without traffic noise. Friendly, helpful, excellent service. Thank you.

    Great Experience

    Reviewed by Itipack-NA() on Oct 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great few days! Service was excellent, hotel personnel were very friendly and helpful, and the ceviche at the restaurant was outstanding! Great amenities beyond that as well! Really enjoyed the hot tub and pool and the grounds were very well kept.