Caribe Hilton

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7335 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Vacation

    Reviewed by negrita1(chicago,illinois) on Jul 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel is beautiful, clean and comfortable. Pool and beach are perfect. I felt safe at all times. Parking was convenient. They have a cute garden with swans, fishes and turtle which the kids enjoyed. Just recommend to add microwave in the room for convenience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Caribe Hilton dream experience

    Reviewed by nncentralrx() on Jul 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at the Caribe Hilton and had the best time. Relaxing by the pool, dip in the ocean, dinner at the restaurants was a fine dining experience and well priced. The views are amazing and staff are very professional committed to providing top quality service. Will definitely return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Mixed reviews

    Reviewed by Mike P(Efland, North Carolina, United States) on Jul 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    First the good: The property is gorgeous and the rooms are nice. Nice pool, nice little cove to swim in. Good restaurants, although a bit pricy. Not surprising being in a resort. Then the bad: We arrived at 4pm with two rooms booked. I have been a diamond member for years. I was told neither room was ready and that housekeeping was in the rooms. I check back at 4:30, still not ready. We had been traveling for over 12 hours at this point. They tried to switch us to non-adjoining rooms but that was not what I booked. At 5 we're finally told that one room is ready so we at least go to that room to drop all of our stuff and clean up. Then we go to dinner. At 7:20 pm I go back to the front desk and I'm told again that housekeeping is still in the room. We go upstairs and no one has been in the room yet. Finally we get someone to clean the room but at this point we are beyond upset at being lied to for several hours. Also, my son stepped on a sea urchin in shallow water at the beach. Not the hotel's fault, just a warning to be very careful. He broke off 12 spines in his foot.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Service

    Service-1

    Beautiful and consistent with the Hilton Brand

    Reviewed by joyc39() on Jul 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    the grounds and common areas are gorgeous, beachy and modern. the rooms are well appointed, modern and very clean and comfortable but did seem small for a double room. views are beautiful in the Beach wing. The service was very good throughout our experience. Private beach and pool are very nice but they need more servers around each area for better food and beverage service. I would def. stay here again

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    The Caribe Hilton is Back

    Reviewed by Abeto79(Jacksonville, Florida) on Jul 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Iconic Hotel is back offering the best service, views and facilities. Front the time you arrive you are treated not as a guest but as a member of the Hilton family. They did a great job with the restoration while keeping its charm.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

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