Blue Haven Resort All Inclusive

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 772 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good Hotel can be better with minor adjustments

    Reviewed by DrLighting(Miami Beach, Florida) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I was surprised by this hotel, since it's all inclusive I came with very low expectations. The hotel itself it's nice. The room had a moldy smell that I suspect is from people coming in wet from pool and beach. The beach is beautiful and calm. The drinks offered are everything from normal bar to some top shelve like black label and grey goose. The food was from 1 to 10 a solid 6. Nothing spectacular, but not bad. I was expecting much better food. The service is what surprises me. Everyone was very nice, big smile and helpful. From the bartenders, to the waitress, even the water sports people guys were extremely nice. The shuttles they offer I did not like their schedules. 1 van every 2 to 3 hours. I was expecting continues service. STAY AWAY FROM TAXIS, They will kill you in fees. They charge per person, any short ride can easily be $8 to $12 per person. (we got charged different fees for the same ride, depending on who it was.) We got smart at the end and got a rental car, these are inexpensive and you can go anywhere. Do yourself a favor, you can't get lost, island is too small and you will save a ton of money.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-5

    Blue Haven Resort Turks and Caicos

    Reviewed by sandybeachhunter(Chapin, South Carolina) on Aug 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Beautiful blue water and neat Marina area. Fabulous two bedroom, two bathroom suite with a large den and full size kitchen and eating area. Outside porch with a lounge chair and table with four chairs amongst the Palm trees was great for lounging outdoors. The Staff was friendly and helpful. The beach area was on the smaller size but had plenty of chairs and umbrellas. The two sister properties Alexandra and Beach House are a complimentary shuttle ride away. We enjoyed Five Star Dinners and cocktails at night at each resort. Our first visit to Turks and Caicos - we hope to return in the near future!

    Customer service is not a priority at this resort

    Reviewed by michelepF5097EI(Cameron, Missouri) on Aug 11, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I took my law office staff to the all inclusive, Blue Haven for a 5day/4night escape. The room was a 2 bedroom, ocean view suite with a price tag of $7,000 for 4 nights. I've traveled extensively, and expected top knoch service associated with a resort which advertises as a "luxury resort" and bills travelers accordingly. I want to point out generally the Caribbean vibe is very friendly and helpful, however the Blue Haven is sadly the exception. 1. The pool bar is designed in an awkward manner, such that it facilitates the staff's deliberate attempts to completely ignore guests. The bar stools sit around 4.5 feet up (which are difficult to climb on), and the circular bar in the middle,  then sits several more feet up above that. Accordingly, you cannot look directly at the bartenders and they can easily avoid all eye contact with guests, which they deliberately do. The bar is occupied by around 4 resort employees, who joke, laugh with each other and completely ignore guests who are politely requesting drinks and/or food. As a guest you must try several times to get a response from an employee, which makes you feel very awkward. Only after multiple attempts will you be accommodated, and then the drink and/or food comes with a staff flat affect and you are made to feel like a nuisance. 2. Housekeeping is no better. Even if you request services multiple times throughout the day (9am to 4pm), housekeeping will refuse to come until around 5-6 PM, when of course everyone is showering for the evening. This happened to us everyday. Everyday I went to the front desk at 9am ask for service, again around 1, each time I advised we would be showering around 5pm. Nevertheless housekeeping would show up just as we were showering for the evening meal (with our beach towels as we had no service). Housekeeping would then shove new towels at us, and report we refused service as we didn't get out of the shower for them to clean the room. 3. The front desk. Upon arrival instead of being ushered into the air conditioned front desk we were asked to sit in the hot lobby. Noone was is the glass enclosed, air conditioned front desk area, yet the hotel employee walked back and forth between us during the check out process. Each day when we requested room service/cleaning we were met with the same attitude as the pool bar employees, indifference and treated as if we were a nuisance. Overall the Caribbean is beautiful, but there are many, many other venues and islands where the experience will be amazing. I would advise anyone who wants to be treated with respect (when treating others with respect) skip this resort.

    Best Vacay Everrrrr

    Reviewed by Tatum J() on Jul 31, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    If you’re looking to live your best life, have the BEST customer service (Adrian is the bomb!) , and eat/drink/dance your heart out + meet some awesome people, then Blue Haven in Turks & Caicos is where you NEED to be! Not to mention, the water is BEAUTIFUL and the Island is so peaceful and you feel VERY safe!! The Hubs and I will definitely be back sooner than later! Ps. Jet Skiing on the ocean is a MUST!!

    EXCEPTIONAL RESORT!

    Reviewed by lovesflw() on Jul 26, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our plan was to go somewhere else to celebrate our anniversary and along awaited vacation. I was so happy that we did go to Blue Heaven Resort the service and kindness, and warm we felt was priceless!! I want to personally thank Resort Manager Therena who took the time to talk to you and make sure you are enjoying your stay, Resort Manager Flippe gave us a tower of the resort very nice man showed us the beautiful views of the resort, Rhonda Front desk Manager and staff who gave excellent customer service with alot of patience never felt rush even when they were busy with so many check ins!! This definitely the place to be!!! Elvis the dancing Chef he is alot of fun and very friendly no wonder food was good his great energy!! try the tacos, Jayana, Keron, Shanna, bartender/server their beautiful smiles and Damon with casino shuttle very laid back super easy to talk to, and the rest of the staff who made our trip very memorable!!! Some of the things we enjoy at the resort was the beautiful blue water, the Live entertainment sitting on our balcony with the soothing night breeze listening to the music and the food was was incredibly delicious to us. The pool water was very soothing water was not cold when we went in but just right. We met some really awesome people from other places had so so much fun just socializing, laughing and relaxing! This is a must go place to get away from the stressors of life and enjoy the relaxation this resort offer! Guess what? moms and dads they have a daycare that is run by staff who truly enjoy working with childrenI We had the pleasure of talking to Sada she really enjoy's what she does. Our plans is to return back again very soon hopefully this year! Thank you and We absolutely love it!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

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