Beaches Turks & Caicos
Providenciales 5.0
Overview
Beaches Turks & Caicos is a multi-faceted fantasy world, where pastel pink bungalows are nestled in tropical gardens resplendent with graceful palms. Here, there are almost enough pools for each day of the week, and the last day is reserved for the largest pool of all, the clear turquoise sea bordered by a 12-mile stretch of beach. Made up of four distinct areas, Beaches Turks & Caicos offers the seaside garden paradise of the Caribbean Village, the sophisticated style of the French Village, the monumental surroundings of the Italian Village, along with the tropical style of the Seaside Village.
Check in
3 p.m.
Check out
11 a.m.
Rooms
758
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Oceanfront
- No more than 8 guests in the room
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Oceanfront
- Maximum 3 adults
- Maximum 5 children
- No more than 8 guests in the room
- Coffee maker
- Concierge service
- Fridge
- Living room
- Patio
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Oceanfront
- No more than 8 guests in the room
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Oceanfront
- Maximum 3 adults
- Maximum 5 children
- No more than 8 guests in the room
- Balcony
- Concierge service
- Fridge
- Living room
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Oceanfront
- No more than 8 guests in the room
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Oceanfront
- Maximum 3 adults
- Maximum 5 children
- No more than 8 guests in the room
- Balcony
- Concierge service
- Fridge
- Living room
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Ocean view, Garden view or Pool view
- No more than 6 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Ocean view, Garden view or Pool view
- Maximum 3 adults
- Maximum 3 children
- No more than 6 guests in the room
- Balcony
- Concierge service
- Fridge
- Living room
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Pool view or Garden view
- No more than 7 guests in the room
- 1 king bed, 1 bunk bed, 2 trundle sofa beds, and 1 day bed
- Pool view or Garden view
- Maximum 3 adults
- Maximum 4 children
- No more than 7 guests in the room
- Balcony
- Concierge service
- Fridge
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Pool view, Garden view or Ocean view
- No more than 6 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Pool view, Garden view or Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 6 guests in the room
- Balcony
- Concierge service
- Fridge
- Living room
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Pool view or Garden view
- No more than 6 guests in the room
- 1 king bed, 1 bunk bed, and 1 trundle sofa bed
- Pool view or Garden view
- Maximum 3 adults
- Maximum 3 children
- No more than 6 guests in the room
- Balcony
- Concierge service
- Fridge
- Living room
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, 1 trundle sofa bed, and 1 day bed, or 2 double beds, and 1 day bed
- No more than 4 guests in the room
- 1 king bed, 1 trundle sofa bed, and 1 day bed, or 2 double beds, and 1 day bed
- No more than 4 guests in the room
- Fridge
- Patio
- Single Sleep Chair (in room with 2 double beds)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, 1 trundle sofa bed, and 1 day bed, or 2 double beds
- Pool view or Garden view
- No more than 4 guests in the room
- 1 king bed, 1 trundle sofa bed, and 1 day bed, or 2 double beds
- Pool view or Garden view
- No more than 4 guests in the room
- Balcony
- Single Sleep Chair (in room with 2 double beds)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 trundle sofa bed
- Ocean view, Resort or pool view or Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Ocean view, Resort or pool view or Garden view
- No more than 5 guests in the room
- Balcony
- Concierge service
- Fridge
- Living room
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 trundle sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Garden view
- No more than 5 guests in the room
- Balcony
- Bathroom with tub and shower
- Microwave
- Mini-bar
- Patio
- Seating area
- Located in the Caribbean village, on the first and second floors of the Parrot Cay Villas
- Concierge level service
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 trundle sofa bed
- Resort view
- No more than 5 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Resort view
- No more than 5 guests in the room
- Balcony
- Concierge service
- Fridge
- Microwave
- Patio
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 trundle sofa bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 trundle sofa bed, or 2 double beds
- Resort view
- Maximum 2 adults
- No more than 4 guests in the room
- Balcony
- Fridge
- Single Sleep Chair (in room with 2 double beds)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 trundle sofa bed
- Resort view or Garden View
- No more than 4 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Resort view or Garden View
- No more than 4 guests in the room
- Balcony
- Fridge
- Single Sleep Chair (in room with 2 double beds)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 trundle sofa bed, or 2 double beds
- Pool view, Garden view or Resort view
- No more than 4 guests in the room
- 1 king bed, and 1 trundle sofa bed, or 2 double beds
- Pool view, Garden view or Resort view
- No more than 4 guests in the room
- Fridge
- Patio
- Single Sleep Chair (in room with 2 double beds)
- Wheel Chair Accessible
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 day bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 day bed
- Garden view
- No more than 4 guests in the room
- Balcony
- Concierge service
- Dining room
- Seating area
- Located on the 1st - 4 th Floors of the Veranda House
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 trundle sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Garden view
- No more than 4 guests in the room
- Concierge service
- Dining room
- Fully equipped kitchen
- Living room
- Located in the East or West Village
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 trundle sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- Balcony
- Concierge service
- Fully equipped kitchen
- Living room
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 trundle sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Garden view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Concierge service
- Fully equipped kitchen
- Living room
- Seating area
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Suite Concierge includes:
- The Suite Concierge Centre in the Caribbean Village opens daily from 8 a.m. - 11 p.m. with a dedicated concierge to assist with requests
- Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Centre
- In-suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks
- Use of his/her plush cloth robes
- Weekly reception hosted by the concierge personnel
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Mini fridge
- Microwave
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
- 1 king bed, and 1 trundle sofa bed
- Garden view or Pool view
- No more than 5 guests in the room
- 1 king bed, and 1 trundle sofa bed
- Garden view or Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Microwave
- Kitchenette
- Living room
- Dining room
- Balcony
- Bathroom with tub and shower
- Concierge service
- A/C
- Alarm clock
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Safe
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Baby Club
Kids Club
Teens Club
- Children ages: 0 to 18
- Weekly beringer wine and cheese tasting
- Sandals select luncheon on wednesdays
- Sesame street live parade on tuesday
- Sesame street activites every day
- Entertainment activities throughout the daytime and shows at night
Type | Amenities | |
---|---|---|
The Rum Bar | Bar, Beach bar | |
The Cricketer’s Pub | Bar, Sports bar | |
Trevi Swim Up Bar | Bar, Swim-up bar | |
Kelly’s Bar | Bar, Lobby bar | |
Turtles Bar | Bar, Lobby bar | |
Le Bar de Musique | Bar, Piano bar | |
Iguana’s Bar | Bar, Pool bar | |
Riviera Bar | Bar, Pool bar | |
Arizona’s Bar | Bar, Restaurant bar | |
Cascades Pool Bar | Bar, Swim-up bar | |
Schooner’s Bar | Bar, Restaurant bar | |
Kimonos Bar | Bar, Restaurant bar | |
Bobby D’s Bar | Bar, Pool bar | |
Liquid by Beaches | Bar, Pool bar | |
Bayside Bar | Bar, Lobby bar | |
Club Liquid | Nightclub | Dance floor, Live music |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Mario's | À la carte | Italian | All day dining | |
Reflections | Buffet | International | All day dining | |
Kimonos | À la carte | Asian | Dinner | Reservations required |
Schooners | À la carte | International | Breakfast, Dinner | |
Arizona's | À la carte, Buffet | International | Dinner, Lunch | This restaurant provides both buffet and à la carte dining |
Soy | À la carte | Asian | Dinner | Dress code |
Sapodilla's | À la carte | Gourmet | Dinner | Dress code |
Giuseppe's | À la carte | Italian | All day dining | |
Bobby Dee's | À la carte | American | Lunch | |
Le Petit Chateau | À la carte | Gourmet | Dinner | Adults only, Dress code |
Cafe De Paris | Snack bar | International | All day dining | |
Bella Napoli Pizzeria | Buffet | International | Lunch | |
Barefoot by the Sea | À la carte | International | All day dining | |
Cricketer's Pub | À la carte | International | Dinner, Lunch | Dress code |
Dino's Pizzeria | À la carte | Italian | Dinner, Lunch | |
Dino's Courtyard Bistro | À la carte | International | Dinner, Lunch | |
Bayside | À la carte | Caribbean | Breakfast, Dinner, Lunch | |
Sky | À la carte | Caribbean | Breakfast, Dinner | Dress code |
Neptunes | À la carte | Mediterranean | Breakfast, Dinner, Lunch | |
The Jerk Truck | Snack bar | Caribbean | Dinner, Lunch | |
Bombay club | À la carte | International | Dinner | |
Curls & Swirls | Snack bar | International | Snacks | |
Mr. Mac (an artistan Macaroni & Cheese Truck | Snack bar | International | Snacks |
- Rooms: 758
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Speciality dietary menu's
- Beach access
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Resort Evening Attire
Dress pants/trousers or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or sandals. No shorts, t-shirts, sleeveless shirts, sneakers, flip-flops or slippers. No hats or caps. Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required. Select dinner venues require Resort Evening AttireResort Casual Attire
Pools
- Kids pools: 1
- Outdoor pools: 6
- Lazy river: Included
- Water slides: Included
Water sports
- Motorized watersports: on site
- Non-motorized watersports: on site
- Scuba diving: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Jewelry Store available ($)
- Coffee Shop
- Clothing Store/Boutique available ($)
Aerial view
Barefoot
Beach
Cabanas
Caribbean Village
Entertainment
French Village
Italian Village
Kids club
Kids club
Kimonos
Liquid
Pier
Restaurant
Waterpark
Watersports
Surf Simulator
Bayside Pool
Restaurant Terrace
Trench Town
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 5.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
A slice of heaven
KDJ2Go (Toronto, Canada) on Mar 23, 2024
This was our 5th trip to Beaches Turks and Caicos and it did not disappoint. The beach is amazing! You can go for long walks and enjoy the white sand. The water is so clear. We had no difficulty finding beach chairs with shade. We found the beach in front of the construction was the least crowded and widest and the sound of the waves blocked out any construction noise. The pools are great. They are busy so chairs can be a little harder to find in the morning but by the afternoon we were always able to grab fresh towels (which are restocked throughout the day) and claim a few chairs while we swam. It also depends which pool you are at. We were always able to get chairs in the morning at the pools in the Key West. The restaurants were great. I am a vegetarian and I have to applaud Beaches on the improvements they have made to include interesting vegan choices on the menu. Years ago I needed to spend a lot of time with the culinary concierge to make sure there were options for me. This time I was able to order of the menu easily and enjoyed my meals as much as the omnivores in my family. Shout out to Edvir at Schooners who remembered our strange requests between visits and made our family feel special. We are a family that tends to eat earlier 8am, 12:30 and 6pm. We never had more than a 10 minute wait, with the exception of Dinos and Bella Napoli where we waited on pizzas. Food and beverages were served at a nice pace. We had no concerns with waiting long times for meals and we were there when the resort was fully booked. Kimonos is worth going to for dinner and a show. We lucked out and had an amazing chef who had us laughing and singing. He had my son up cooking. He said it was the best part of his trip. One note around food and drink…it would be good to have the beverage machine in the Caribbean and Key West villages back. We like to walk in the morning so heading to the Italian village or Cafe du Paris for a latte was not a big deal, but we would loved to have one closer. Tip- bring your own travel mug to hold your beverages. The water park is fantastic for kids (and adults). My 12 year old loved going down all the slides. The instructor at the surf simulator was wonderful. He gave great instructions and both my 12 year old and husband enjoyed surfing. As our kids are older we were able to take in some of the shows in the evening. Big Boy(Cordano) has such a soulful voice. The dancers are amazing and the choreography was top notch. We even snuck in a nostalgic Sesame Street show and loved the characters. Generally speaking everyone is friendly on staff. Kindness begets kindness. Asking the hostess or waiter how was their day goes a long way towards a smile. We have traditionally stayed in the Caribbean village or the Key West village as they are closer to the beach and a little quieter. The Italian village is the hub of activity and tends to be loud throughout the day and the French village has no balconies and is furthest from the beach. This time we stayed in a one bedroom concierge room in the Caribbean village. We like having a separate space from the kids and it has a large balcony. The room has not been updated since our first trip to T&C a decade ago but it was clean and we love to have the large balcony to watch the sunrise and to enjoy a glass of wine when the kids are asleep. We don’t spend time in the room during the day so the older decor was not a problem. Shout out to our housekeeper Nadine who kept our place spotless. A couple of recommendations for you…if you are staying in the Caribbean village request a room that is not facing the construction. Your view will be of a plywood fence. If you are debating whether there is a benefit between regular room and one with a concierge, there is little difference. I would say that in our first 3 trips to T&C the concierge was attentive and we enjoyed little treats and notes left in our room. Butler level gives you a lot of perks like reservations and cabanas. The concierge will book Kimonos, that’s it. Although we found in the past the concierge would do things special for birthdays and anniversaries (both of which we had and marked on our reservation), this time we asked about our son’s birthday and the concierge did not apologize he just wrote down our name and sent cupcakes to the room two days after the celebration. We also were interested in the concierge cruise and asked to put our name down and when we checked on the timing the day before they had no record of us. Both the concierge cocktail party and the cruise were canceled due to “issues”. No one left a message to let us know and we left activities to make time for this. It was disappointing. Also, they asked for our favourite alcoholic beverages when we arrived. This was not restocked regularly as it has been done in the past and also when we have been to other beaches. When I phoned to inquire the concierge told me it was my responsibility to call. I also inquired as we had received no information as returning guests. Traditionally there would be some acknowledgement that you are a repeat customer and you would have an invitation to the welcome back lunch. When we asked the concierge, rather than offering to look into, we were told that isn’t their dept and we would have to talk to the Loyalty program. There was no apology or offer of help. We were made to feel we were being a nuisance. Again, generally speaking we found the staff friendly and helpful…just not at the concierge office. All in all, don’t look for much out of your concierge. We had a fantastic vacation and made more wonderful family memories. It is a great place for kids and adults alike.
Paradise for all
Cheryl G on Mar 23, 2024
Wonderful resort. Easy to navigate from place to place. The staff are truly what makes this place great. Roger and Tashi thank you for helping my son who has autism try new foods. Cafe was one of my favourite places too. Highly recommend! We stayed in the French village and loved the water park for the kids too.
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