Fairmont Chateau Whistler

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4495 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    A true mountain ecperience

    Reviewed by EFKennedy(Edmonton, Canada) on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I’m a Fairmont loyalist and was very excited for my two night stay at this hotel. I had a lovely time and the Fairmont Whistler truly has the best pool experience of all the Canadian Fairmont’s I’ve been to so far. I did feel like the hotel could do with some updating (gold floor rooms and the bar need a refresh) but if you’re looking for a more rustic mountain hotel experience than this is for you. I will list my pros and cons but overall it was a great experience and price-wise I got a decent deal (maybe because of COVID rates?) Pros: great check in experience with the health and wellness representative at the front door. As I mentioned the pool is fabulous and I loved that they had a check in assistant with full loungers towels and servers walking around taking drinks orders. Rooftop restaurant was a nice addition, although hard to find. Bathroom facilities around the hotel were spotless. Location is great, especially if you’re going there to ski. Portobello has a decent breakfast selection for eat in and take away. Cons: I applied for a paid estandby upgrade for the gold floor and only found out the gold floor lounge was under renovation when I arrived. This was disappointing and I feel it shouldn’t have been offered if not available as I got my hopes up. The gold floor rooms need a revamp. Fairmont in Edmonton has done a great job updating their dated gold floor rooms, Whistler should follow suit to keep up. There was a number of car rally participants staying at the hotel. They were allowed park upfront (to show off) and they would rev their engines throughout the day. I really found this loud and distracting and was shocked it was allowed by the hotel. I feel it really cheapened their image. No water available at the gym (COVID restrictions) and no bottled water was supplied in the rooms. Also, super nit picky but the slippers in the room were plain white non branded rather than the usual luxurious Fairmont slippers provided. I would return if I got a good deal (especially if they revamp the whole of the gold floor, if not, I might try the Four Seasons to compare.

    Great Hotel!

    Reviewed by Rostik3009(Vancouver, Canada) on Sep 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Fairmont Whistler in September and our stay was excellent as always. We received house-made chocolate, and it was the best dessert. Server Paul from The Wildflower is great. Thank you Fairmont Team. It is the best hotel.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    "Always an Amazing Experience"

    Reviewed by tbrebner2018(Vancouver, Canada) on Sep 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently stayed at the Fairmont in August and our stay was excellent as always. From the moment you walk in the door, their always friendly management and staff was there to greet us. The safety measures and standards during this time are incredible. The health club, restaurants and spa were at their highest standards, we enjoyed lovely massages. The pool atmosphere was great, we had one of their spacious cabanas right beside the pool. Fabulous food and beverage service delivered right to us. Our suite was recently renovated, it was huge to say the least, beautiful bathrooms and views of the gardens were incredible. I travel to this property a few times a year for work, we are always treated with the highest standard, this trip was with friends and it reminds me why we always come back. The Fairmont experience is in a class all on its own. Look forward to returning soon. Tiffany

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    wonderful safety measures and thoughtful management and staff

    Reviewed by PuddlenBoots(Kamloops, Canada) on Aug 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited this hotel on August 9 and 10 of 2020. We went to Whistler as part of a staycation celebration for my husbands birthday. We started off our day in Whistler at the Fairmont Golf Course. We arrived and were helped by their excellent concierge that helped us get familiar with the club and amenities. We were early for our round which allowed us to explore the pro shop as well as the restaurant. As we checked in for our tee time, the pro shop staff wished my husband a happy birthday and told us that golf for him was complimentary. WOW! That was so nice and unexpected. It truly made us feel very grateful. So we made sure we bought a couple of shirts from the pro shop to pay our appreciation back. We were paired with another lovely couple for golf that are members at this club. They were excellent ambassadors and we really enjoyed playing with them. We ended up staying for drinks at the club and

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Quick Vacation in Whistler

    Reviewed by Jkilback() on Aug 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently travelled to Whistler from the interior of B.C. and stayed at the Fairmont Chateau Whistler. We had a spacious suite with a sitting area and doors to our bedroom. There was no balcony but the windows do open. The hotel has very good COVID 19 measures in place and the staff are aware of these measures and assist any clientele that stay at the hotel. There is a large pool with several hots tubs and a few of those are adult only. You must reserve a time to go to the pool as there are COVID 19 limits in place. We had a wonderful time in Whistler.