The Fairmont Hotel Vancouver

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 3917 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    HORRIBLE HORRIBLE HORRIBLE

    Reviewed by Kim C() on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My friend and I brought our kids to give ourselves a little break, room service, nice dark rooms etc after saving forever. We would of rather slept in a dumpster. The room was 80F no air conditioning (false advertising on their part) you cannot control the temperature of the room. So what was supposed to be a relaxing evening turned into hell literally. 2 kids up 4 hours past their bedtime drenched in sweat, while we listen to music bumping from the roof. (Chandeliers in the hallway were rattling) everyone with no sleep in the morning. Upon leaving everyone in the elevator was complaining. Thank you so much for the awesome stay.. Should of read the reviews before booking, this Fairmont is hell. The pool was so salty, you get splashed in the face expect to almost puke from the taste. No point in complaining what are they going to do? Just like the manager says in all the review responses ' I'll make sure this gets passed to the right people' blah blah blah. Why don't you offer your guests a partial refund or credit with the Fairmont hotels. Think hotel is beautiful, but I would not recommend staying here. Especially with children. I'll await your copy and pasted response Fairmont manager that you give everyone.

    Clean, comfortable and friendly staff

    Reviewed by Happiness30228827520(Hillsboro, Oregon) on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The overall visit was great. When I arrived I got in really late and the staff was very nice and welcoming. The bed was comfortable, my room was clean and the food was good. The staff was helpful whenever I had any questions and were also great about providing recommendations for restaurants and places to go while I was in town. The location was great for shopping in my down time. I would stay there again in a heart beat. The rates were very reasonable.

    Beautiful hotel, great location but...

    Reviewed by samanthah13() on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We came here after an 11 night stay at the Fairmont Chateau Whistler and so expected the same level of service but unfortunately the staff were no where near as friendly. The concierge and check in staff were friendly enough, but the hostesses and bar staff were not at all welcoming. Granted they are different scenarios, bustling city hotel versus relaxed countryside, however both were 4 star but they differed so much in service. Having said that the hotel is beautiful and in a great location.

    Brief stay

    Reviewed by Trek13239315827(Burnaby, Canada) on Apr 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We only stayed one night but my wife and I very much enjoyed it. Staff were very professional and friendly. The room was very nice and quiet. We had dinner at the hotel restaurant and were both very pleased with our meal.

    Excellent Stay!

    Reviewed by Excursion826672() on Apr 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Always a good choice for downtown Vancouver! Great location for downtown shopping and restaurants! Nice indoor pool area, beautiful rooms with large bathrooms and always the most comfortable beds!! I love this hotel and will return again and again!!

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