Be Live Experience Turquesa

I just got back from a spur of the moment trip to this resort in Cuba. I was very impressed! The resort was just the right size! I love the bungalows. I was closest to the pool, which was great! The pool was nice & clean & there weren't a lot of kids there. It was pretty quiet for the most part. This was only my second time to Cuba, but I have to say, it was definitely better than my first time! The security at the airport was totally different. Way less intense! & no $25.00 tax to pay. There was a wedding on the beach which was quite beautiful! Nothing beats the beach at Varadero for me. Clean, beautiful sand so you can walk for miles! The water was so warm. I loved it! The resort staff was awesome! From the cleaning staff to the front desk staff, the servers, the bartenders; everyone was very friendly & went out of their way for you! That was a great part of the trip. I went with a couple of girlfriends and we made friends easily. Rooms are cleaned daily with towels changed and supplies replenished. The entire vacation was totally stress free! Pool was great to relax in. The entertainment staff was not bad. They obviously had some new talent, but there is definitely potential there! Our last evening was wednesday June 5th. They had a live Cuban band that played a lot of Canadian music. My friends and I danced the night away! We went on a Catamaran excursion which was from 8-4.30 for $60.00 american. Well worth the money! The NAOS crew was awesome! Had a fantastic time! All in all, I would consider going back to this resort with my husband. I think it may be a bit small for my whole family, but we'll see!

Amazing service. The food is excellent. I loved how they treat you in there, their beverages and the room are pretty good. They clean your room every day, and they make you feel like in your own home.

Hi, I just came back from this resort and I was very unsatisfied with the condition of this resort. Cons: Lack of fun as entertainment group was not very involved, no ramp from bar to the second level patio area where there is chairs, my bathroom door needed to be replaced as I could see the damage to the wood, no soap in any of the washrooms, in the evening the entertainment group sometimes would not translate to English, lack of variety of food in the buffet, no use of the volleyball nets in the pool. Pros: Good food in the restaurant, good depth in the pool area, very good espresso at the entrance bar, entrance washroom was very clean and liked the large washroom which had room to fit my wheelchair. The quality of this resort is not the 4 star level that some sites show this belong in. The proper star should be 3. Regards, Mica

The staff was GREAT! The food was really good and the beach was spectacular. There's always something to do on the resort and the shows are different every night. The rooms were really nice and the beds really comfy. The resort is small which is nice because you don't have to walk far to get where you want to go. The only thing is that the mojito bar never had mojito..I asked everyday sometime 2-3 times a day so I kinda became friend with the bartenders haha. Also, the gym is only open from 9am to 7pm. I would definetly recomment and would go back! We had an amazing vacation.

The room, food, and amenities were all fine. Buffet was plentiful but not great; the a-la-carte restaurants were much better. Pool and beach were very nice. If you're taking the bus into town, you have to walk a few minutes to the street (and make sure you don't take it going the other way, assuming that it'll loop back around eventually; it does but it takes forever that way!). The gym was very small; I couldn't get on the single treadmill that was there because it was always taken. The staff were generally very nice. The shower for some reason had shampoo but no conditioner. Lots of mosquitos in our room in late January. Be careful about the WiFi cards as well. Don't try to scratch them yourself! The first two cards I bought were scratched for me by the receptionist and worked without any problem. But the third time I bought one, I was given the card unscratched, so I tried to do it myself with a coin, and it completely ruined the pin number (I think possibly because the cards are moist from the humidity, not sure though). When I went back moments later to explain what had happened and to ask for a replacement card, the receptionist on duty immediately accused me of lying; she insisted that I was trying to bring back a used card to cheat them out of a fresh one and yelled at me in front of the entire lobby. It was mortifying. I eventually managed to get another card, but not before I was close to tears. I'm sure this is a rare incidence and doesn't necessarily reflect poorly on the entire resort, but I'll personally never be returning there ever again. So just make sure you don't scratch the cards yourself.