Paradisus Princesa Del Mar

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7781 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    My wife's 50th birthday

    Reviewed by Scott N Gig H(Windsor, Canada) on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow where do I start.... We had the Royal service and boy oh boy it was definitely the Royal service... From the moment we arrived we were treated like rock stars. Our room was on the second floor facing the ocean and at 2pm when we checked in we were brought up to our room by our fabulous butlers Yan and Roger who did an amazing job setting up all our dinners and my wife's 50th party at the Hilltop restaurant, cake and great music by 2 of the best guitarist we have ever heard. The front office was always there to help and always said it's my pleasure. All the staff and entertainment crew were simply amazing every moment. The food was like a 5 star resort in Mexico or Dominica Rep. The beach was fantastic everyday with lots of chairs and palapas and you didn't have to go and drop the trowels on the chairs at 6am always plenty of lounges.The gang at the beach bar was unbelievable every morning they would come and say hi with a hug and every time you left the beach they would say have a great night and would see you in the morning. Now for the management WOW!!!! not sure I can even give them enough credit by writing so a HUGE THUMBS UP to all of them, Marines and her colleagues are truly awesome. The lobby is a great atmosphere every night, the two gentleman that played guitar nightly in the lobby were excellent along with the gentlemen on the saxophone. Special thanks to Dr.Fidal for helping me with my lower back I am feeling much much better thanks. Well I could go on and on and on, all I say is go to Paradisus Princess Del Mar and live it like we did. We didn't want to leave...... miss them and we feel we now have a very largefamily in Varadaro Cuba. Enjoy the pictures

    Amazing weather, people and vacation!

    Reviewed by George R() on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My time at princesa was perfect from day 1 to the last day. Weather was fantastic, barely any rain, the food was quite good which was surprising for me! The entertainers especially Alexis, Nayvi and Rigo were spot on. Alexis and Nayvi always made sure a volleyball game was going on and he even took me and a few individuals to play basketball. Rigo was a great dancer entertainer and taught me and my girlfriend Salsa (well me mostly because my girlfriend already knows how to dance). The beach bar staff (Richard, Marya, dairon and Marlon) were fantastic as well, always made sure I had a drink in my hand and made sure my family was having a great time! Altogether fantastic and would highly recommend people to come here for their time in varadero!

    Home away from home!

    Reviewed by Donna M(Sudbury, Canada) on Nov 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at Paradisus Princesa Del Mar Resort and Spa 12 times and we will be heading back again later this month. The property is a gem. With three pools, a fabulous beach, beautiful grounds and 6 a la carte restaurants, plus 2 buffets. We have always found our rooms to be clean comfortable and well maintained. Any small issue was dealt with quickly and efficiently. The food selection is vast with 6 a la cartes offering everything from fresh made sushi to wonderful steaks. Offerings include stone baked pizza, fresh catch of the day and more lobsters than any one should eat. Made order omelets for breakfast and a wonderful array of fresh fruit and so much more. For something light and simple a ham and cheese sandwich or a hamburger and fries, as I said something for every palate. The selection of International liquors including several ages of quality Cuban rum, gin, vodka, ensure any straight up or mixed drink will satisfy. A nice selection of Spanish wines and sparking Cava are always a treat. Whether you stay in a garden room or Royal service, both are spectacular, the service you will receive will be outstanding. The staff are wonderful! They are the most important asset of this resort. They go out of their way to make everyone feel warm and welcome. Tipping is not expected but is always appreciated. Regardless your service will be excellent.

    Always Amazing!!

    Reviewed by beachgirl2013(Ottawa, Canada) on Nov 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Once again I had the most amazing trip to the resort!! From the time I got there until the time I left the staff did everything they could to make sure my trip was as amazing as always. My oceanfront suite was beautiful and immaculately clean as it always is. Building four is in a great location that is close to everything. As for the food it was very good and my favourite restaurant is still The Hilltop!! The staff are wonderful there and always welcoming. One of the most dedicated and hard working staff of the resort is Mari the community manager. She is always there to answer any questions and help with all of our needs. The entertainment is absolutely fantastic!! They have the best rock band in the square and the aqua show is amazing. The Paradisus is my favourite resort in Cuba and I will continue to come back again and again.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Staff is amazing

    Reviewed by Ami M(Hamilton, Canada) on Nov 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The staff at this resort were amazing! Belgis in the Royal Service buffet went above and beyond for the us. She was super friendly and attentive. Couldn't have asked for better service. Miguel and Joel were great. They helped with any issues we had, and made my birthday extra special. Our chef at the Japanese restaurant made both nights we ate there. He was so funny and entertaining, just awesome. The food in general was okay. We were always able to find something to eat. My room was nice. The coffee maker didn't work but otherwise I didn't have any issues. The Royal Service pool was nice. It was quieter and lots of space to relax. Overall the grounds were nice. The resort is in need of some repairs (the pool bar, the toilets starting to come away from the wall in the rooms). I do suggest being careful with some of the food/water. I did end up sick for 12+ days with a highly infective bug.