Call wait times are high
6. WestJet RBC World Elite Mastercard primary cardholders may exchange each valid Annual World Elite round-trip companion voucher for four (4) one-time use lounge access vouchers (“Lounge voucher”) at WestJet partner lounges. Applicable to WestJet RBC World Elite Mastercard primary cardholders with a valid Annual World Elite round-trip companion voucher (“World Elite companion voucher”), deposited into your account 4 – 6 weeks after your first purchase transaction date and 30 days after your credit card renewal date each year thereafter. All requests to exchange a World Elite companion voucher for Lounge vouchers must be submitted at westjet.com/lounge-exchange. All requests to exchange a World Elite companion voucher must be submitted a minimum of 4 days prior to the cardholder’s planned date of travel and prior to the expiry of the companion voucher. Cardholders will be able to view the lounge vouchers and their expiry date(s) within the Vouchers section of their account. These vouchers will be identified as: Lounge Access – RBC. Lounge vouchers will have the same expiry date as the World Elite companion voucher used for the exchange. Lounge vouchers must be redeemed prior to the expiry date. If you have multiple World Elite companion vouchers, the first to expire will be the first one exchanged. Sign in to see available vouchers at westjet.com. There is no limit on the number of World Elite lounge vouchers that may be exchanged. If a lounge voucher expires after a cardholder has exchanged a World Elite companion voucher but before the lounge voucher has been redeemed, the lounge voucher(s) will not be valid. Once a cardholder has requested an exchange of a World Elite companion voucher for (4) lounge vouchers, the request will be considered final and cannot be cancelled or reversed. This offer may not be combined or used in conjunction with any other offer. Royal Bank of Canada and WestJet reserve the right to withdraw this offer at any time, even after acceptance by you. Terms and conditions of the lounge voucher are established by WestJet and WestJet reserves the right to change or withdraw this offer at any time. WestJet, not Royal Bank of Canada, is solely responsible for the WestJet Rewards Program and the terms of the WestJet Rewards Program. For full details on lounge voucher use visit https://www.westjet.com/en-ca/rewards/rbc-mastercard/lounge-exchange#lounge-RBC.