Isla Mujeres Palace
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Lobby
Pool
Pool
Beach
Azul
La Cevicheria
Terrace
Terrace
Fitness centre
Pier
Lobby
Pool
Pool
Beach
Azul
La Cevicheria
Terrace
Terrace
Fitness centre
Pier
TripAdvisor rating from 1764 reviews
Overview
They say things are more laid back on island time. At Isla Mujeres Palace, everything happens on your schedule. This secluded and stunning island is a lover's escape boating sweet, rustic refinement. Whether your sipping craft cocktails under a thatched-roof hut, sneaking in some midday shuteye in your hammock, or enjoying a romantic candlelit dinner, you'll feel like the only two people in the world at Isla Mujeres.
Isla Mujeres is an island just off the coast of Cancun, so your vacation starts with you skimming across a turquoise paradise as you are transported to your hotel. Depending on what time your flight lands in Cancun, you will either be transferred to the private marina in order to go on the hotel’s private boat service to Isla Mujeres where you will arrive directly at the hotel’s dock OR you will be transferred to the Public Ferry Terminal to board a Large ferry to Isla Mujeres. If you arrive to Isla Mujeres by Public Ferry you will need to take a taxi (approx. cost $ 5 – 8 USD payable by guest ) to the Isla Mujeres Palace Please be advised upon arrival at the Public or Private Ferry docks there may be a wait due to the boat/ferry schedule. The hotel private boat transfer is not available on Wednesday’s for arrivals or departures. All guests with Wednesday arrivals or departures will be required to transfer to and from hotel using the public ferry and taxi services.
Added value
Receive unlimited access to all facilities at selected Palace Resorts; sister hotels are: Playacar Palace, Cozumel Palace, Beach Palace, Sun Palace (adults only), and Moon Palace Golf & Spa Resort, including restaurants, bars and entertainment; transfers not included.
Inclusions
- Daily activities
- Round-trip airport transfers
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.25 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Phone
- Rollaway bed (on request)
- Slippers
- Turndown service
- TV
- Balcony
Select a room type:
Deluxe Resort View includes:
Room includes:
- 1 king bed
- Resort view
- Minimum 1 adult, maximum 2 adults
Deluxe Resort View
Superior Deluxe Ocean View includes:
Room includes:
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Jetted tub
Superior Deluxe Ocean View
Superior Deluxe Pool View includes:
Room includes:
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- Jetted tub
Superior Deluxe Pool View
Amenities & activities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Lobby Bar |
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Pool & Snack area |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Azul |
|
|
|
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Le Cevicheria |
|
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Facilities
- Rooms: 62
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Spa: On site ($)
Location
Carretera Garrafon, Vista Alegre
Mz.63.Lt1, S. 007
Isla Mujeres, Quintana Roo, Mexico 77400
(52) 998-999-2020
38 km from CUN
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Outdoor pools: 1
Water sports
- Non-motorized watersports: On site
Other activities
- Daily activities: On site
- Nightly entertainment: On site
- Beach and pool volleyball
Shops and services
- ATM ($)
- Business centre
- Currency exchange ($)
- Dry cleaning ($)
- Laundry services ($)
- Medical services available ($)
- Meeting facilities ($)
- Parking
- Valet parking
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.