Sandos Cancun reviews
9326 TripAdvisor reviews
Wedding and best restaurant
Julia D on Mar 23, 2024
Frattini’s was the best restaurant. Super Freddy is great at Zangos! Caesar has the best customer service and Made the experience even better than what it would’ve been! 5 stars to him and Sandos resort for the best wedding experience ever!!! Nely was the sweetest and easiest to work with. We had everything we could’ve possibly needed and more. Expectations exceeded
Great time!
susansB3717QW on Mar 22, 2024
Amazing hotel, service, cleaning, nice rooms, shows and terrific food with tons of options! Even a wood-fired pizza oven by the pool!! Staff at St. Tropez bar work very hard, love the Mohitos there! Wow! I highly recommend this hotel! Nicest beach on the strip, wide with many cabanas and fine sand. Book it!
Cancun in December
Jade W on Mar 18, 2024
Our experience has been positive overall! Some of the restaurants are hit and miss and I’d say skip the buffet but we spent majority of our lunch and dinner at St. Trop where we received the best service from our server Daniel. He always greeted us with a smile and was very welcoming. Daniel had a great attitude and was quick on his feet he made our time at Sandos very memorable. Rooms were dated but clean and our bed was huge and pretty comfortable. There is direct access to the beach, something to do every night and great service from all of the staff. The resort itself is smaller which is nice it wasn’t super crowded in December but still lively.
Beautiful March break holiday!
wellsey7 (Courtice, Canada) on Mar 16, 2024
Wonderful cute small resort ; different from what I’m used to but the food and drinks were really good and the service outstanding! Book the restaurants right away ..hard to get into but we never had any issues ; the Japanese was excellent and Gerry was outstanding one of the best I’ve ever seen !!! The Italian was awesome and our waiter (forgot name ) was amazing too . The seasons was really great steak … there’s no really big shows or anything but I found the days they did activities were so fun ! There’s a disco in the downstairs area it’s fun but they need to change the music a bit for the older crowds. Club music gets to be too much and they play it all day at the pool but was still good just wanted something different after the 5 th day ; The lounge room is nice too but not enough chairs for everybody to sit so get there early for the band or singer . Tips ; Rooms are really clean we were just disappointed no balcony. Get superior if you want one they want you to upgrade but after paying what we did for March break not happening… beds are super comfortable; they give you glass bottles for water and they can break easily if you put them in fridge . You have a nice robe and slippers to put on my friends had it in theirs but we had no slippers . Get up super early to get a chair or bed by pool with something personal on them or your spot will be gone , they need more chairs there … towels they don’t seem to care where you leave them but we always brought ours back for new ones . The sun is by pool first then beach in the afternoon: water was a little rough at times but absolutely beautiful we swam in it every day ! We did the catamaran trip to Isles of Majures was excellent but a very long day at the beach they didn’t get us til 5:40 pm … but worth the money !! It was gorgeous there . Avalon was amazing bartender at beach and David in the lounge we loved franchesco ( I think ) server at pool and Dani and Aliban for Entertainment they made our trip sooo fun ! All in all was a great resort and they had special things going on different days, the pool party ,casino night , Mexico night etc .. you will have a great time !
Sandos Cancun does not disappoint!
Jennifer P (Mississippi) on Mar 14, 2024
My husband and I love staying at Sandos Cancun. The people at Sandos are like family. They go above and beyond to ensure that you are well taken care of. The atmosphere and the friendliness of the staff is what made us join the Royal Elite program (vacation club). We were so excited to join this amazing program! There are so many great benefits that the Royal Elite program has to offer and an added bonus was learning that Sandos has other locations. My husband and I already thought we were spoiled by the Sandos family but after joining the Royal Elite program, we are even more spoiled! If you get a chance to stay here, you will absolutely love it! I would encourage you to listen to the program and hear what it has to offer. You will be so amazed! Neil, Marlene, and staff are incredible.