W Fort Lauderdale

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 540 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Interesting place for a meeting

    Reviewed by harlemfamily(NYC, NY) on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We have a yearly conference at this hotel. Usually we overlap with the spring break crowd - which is rather interesting. The meeting rooms are nice. The sleeping rooms are a bit on the small side but have nice views.The amenities in the room at the W are very nice.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Worst Experience

    Reviewed by Francine M(Ottawa, Canada) on Mar 09, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I’m usually a big fan of Marriott and Starwood properties but this hotel is the worst. It was my second visit in 4 months and I regret giving them my money. They upgraded me upon check in to a suite on the residential side. I extended my stay to two weeks. Nothing in the suite worked. Had to call maintenance. They were doing loud construction in the unit above me. During my stay they made over 16 transactions to my credit card. I can’t make sense of all the debits and credits. I’ve asked for a reconciliation and I’m still waiting. I’m in the process of hiring an attorney and will send a demand letter. They are not a higher end hotel and they are not professional even though they charge $500 plus a night. They charged me different rates throughout my 14 days until I complained. Bottom line - I do not trust their accounting and will challenge my bill and force them to give me a proper statement that reflects the transactions they did on my credit card. Pain to chase after this and a first for me. I do not trust them based on how they have dealt with my request. Shady accounting.

    Nice overstay stay

    Reviewed by KingstonMom_11(Kingston, Canada) on Mar 08, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We booked this room ages ago as a one night stay ore cruise out of Miami. Lovely location and in quieter area (thank God) of the strip. Rooms very modern and bright. Clean. Really comfy bed. Nice balcony with seating. Would stay here again. I think service could use a little upgrade. Bit inconsistent but did not really impact on my review score.

    Spa

    Reviewed by lizziefeldman(New York City, New York) on Mar 08, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The spa decor was bland and institutional. The front desk host was welcoming and very sweet. The treatment room was all white with zero decor. Not relaxing at all. It felt like a movie set for a mad house. My massage therapist, Sharon was amazing. She was very friendly and knew exactly how to work out my problem areas.

    Like Living in an Advertisement

    Reviewed by Wexplorer100(Grand Rapids, Michigan) on Mar 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I have stayed at the W Fort Lauderdale 8-10 times, but sadly, will probably count my stay last week as my last. It went from a trendy luxury property to an advertisement trying to squeeze your last penny from your wallet. Everything about the hotel (the room price, the food, the drinks, etc.) is expensive and its considered a luxury property by Marriott...however, its like staying in an advertisement. All over the building and in the elevators, they advertise purchasing condos in the back Tower (2 bed / 2 bath from the 900's!). Once you're in the room there are more advertisements and prices everywhere to buy buy buy! This is not a luxury property. And while it wasn't the hotels fault, I had a bachelor party next door to me blaring music through the night...I think this hotel has become a bachelor party destination.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

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