Ka'anapali Beach Hotel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 6565 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Our stay at KBH

    Reviewed by dbunten(Elk Grove, California) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love KBH!! We had a wonderful oceanfront room and enjoyed both the sunrise and sunset on our deck every day of our visit. We walked the beachfront walkway every morning, had breakfast, floated in the ocean, sunned on the beach. Our experience was enhanced by the truly heartfelt warmth of the staff. They really embody Hawaiian hospitality and “ohana” from the front desk (mahalo, Michelle), to the bell staff, to the wonderful housekeeping staff, and the nice people at Tiki Terrace. Mahalo to you all, we will return for another nut added to our leis!! Dan and Donna Bunten Elk Grove, CA

    Decent

    Reviewed by TravellerFromMadison() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We did not see any willingness of front desk person to help the guest out. They did not offered the room which we booked. There was no bath tub in the room. The bed were too soft and were going inside while we were sleeping. The breakfast buffet did not have enough selections.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-1

    Value

    Value-2

    Outdated, disappointed

    Reviewed by sb53325() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Picture was deceiving. Very very very Outdated hotel . Felt depressing to stay there. Location and view was great but other than that won’t return sorry not worth the money I paid, felt like motel but paid the price of hotel. This one didn’t work for my family.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-1

    Service

    Service-4

    Value

    Value-1

    NOT good for FAMILIES

    Reviewed by Marisa K() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    If you are a large family, dont even consider this place. We TRIED to check in, they took one look at our family (little kids all under 10) and said we would HAVE to book another room and pay a full double amount!! Not even offering a discount for telling is this on the spot at check in?? Manager did NOT care that we would be stuck without a place to stay, since we were, because who budgets for double the cost of your hotel?? We just flew 6 hours, tired kids got up at 4 am, and we sat desperately trying to find somewhere to go with almost everything else booked.

    Wonderful experience

    Reviewed by Pablo G(Anaheim) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Customer services excellent and very friendly. Ocean front view room was the best experience and location was also very good as is close to good restaurants, shops and beaches. Tiki bar offers very good drinks and customer service

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5