Aston at Poipu Kai Condo

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 314 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    quality has slipped

    Reviewed by traveldudeTexas(texas) on Nov 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Condo was clean and comfortable; only real problem is that there is no A/C for any area except bedroom; there are times when my wife and I wanted to just relax with the TV in living area, but could not because by 5PM the room is too hot. 2. pool is not heated, we went for a swim at 8M and could not get in as it was cold.

    Individual ratings:

    Service

    Service-3

    Value

    Value-3

    Above and Beyond for a special issue

    Reviewed by Preparedteacher() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Ok, so even though it was hot and some cleaning needed to take place in the units (dirt on the picture frames, dirty ac unit filters, dirty door jams) and there were only portable AC units (if you rrquested ahead of visit) that didnt really work well I can totally forgive it all!! First off we were only in room in the evenings so the AC in master room is where we stayed once in the room. Here is where my stars improved THIS IS THE MOST AMAZING THING- They went way ABOVE AND BEYOND... my 5 year old left her precious and well loved stuffed lamb named Baa... she had to fly without him back to Califronia and she did well THANKFULLY but was still all teared up with having to leave him, we called immediately when we dropped off rental car and noticed him missing. The staff went immediatly to look for him and found him. I exspected to hopefully get him in the mail, and told them I didn't care what the cost was and to charge my card (they didn't charge me a thing) but what we got was AMAZING. The staff did a whole colored copy of his adventures with pictures, they even send little gifts along with Baa home..My child is beyond exstatic and so happy, she is playing with her Baa and new friends. THANKYOU STAFF AT ASTON POIPU KAI!!!

    Wonderful short vacation

    Reviewed by Bonnie D(Banning, United States) on Aug 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We traveled to Kauai for only five days to celebrate a friends birthday. Poipu Kai was almost next door to where they stayed. I called ahead of time when I realized it was 3 stories and no elevator as hubby is disabled. They assured me a ground floor unit. We were upgraded to a beautiful 2 bedroom house. Very Clean, staff was wonderful...would love to stay there again.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Quite, close to beach

    Reviewed by SipeSipeTeam(Glendale, California) on Jul 04, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The pools were small but there were several scattered around the property. Very close to beach and a few good restaurants. Beaches were very crowded however, but a quick hike down past the Grand Hyatt and you were on a seclude beach all to your self.

    Individual ratings:

    Service

    Service-4

    Value

    Value-3

    Family vacation

    Reviewed by TracyDunson(Colorado Springs, Colorado) on Jun 29, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This was the third Aston property that we stayed at in our island hoping adventure. When rented two rooms. Property isn’t maintained like most of the resorts in Hawaii. They do not have typical air conditioning units in the room. They have portable units that they want turned off when you are not in the room. One room had a great kitchen and flooring. The other not so much. The carpet was old and crunchy and stained. The rooms really smelled bad..