Grand Hyatt Kauai Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7692 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    The best staff in the World of Hyatt!

    Reviewed by 929jeannak(Cody, United States) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow! My husband and I just spent at week at the Grand Hyatt, Kauai for a business incentive trip and vacation. It was our fourth time to this Hyatt and we will come back! The rooms are clean and comfortable. The views, the beach, the gardens and pools are phenomenal. The staff is second to none and they actually remember you from previous stays and call you by name. Josefina was a great housekeeper. Benny is a bellman who has been with the company over 20 years and took great care of us! The breakfast at Llima Terrace is incredible. We had super service from Larry at Llima, too! We really love the pool area and the Captains Bar. Mark, Chad, Glen and Jana catered to our every whim at the Captains Bar. And, Donderos was great to handle a large table of 20 people and maintain top quality food and service thanks to Justin and the rest of the crew. And, we truly appreciate Koko in Dondero's who remembered us from previous stays and even remembered my favorite wine. All the employees truly care about their guests and it shows as many of the employees have been with the company for an average of 20 + years! A trip to Hawaii, the resort and the food are pricey but the service is more than worthy of the pricing. Also, the spa is one of the best in the world. You won't be disappointed in your stay at this Grand Hyatt!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great little slice of heaven in Paradise.

    Reviewed by Nomad27077532611() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This little piece of heaven, the grounds were very well kept, the rooms were very clean and spacious. The only downfall is the beach is not perfect there, but all the pools and restaurants and spa make up for the beachfront, which is not bad by any means. Just rougher waters and rocky.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Priceless treasures at Pacific Dream Photography

    Reviewed by karifly737(Leesburg, Virginia) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I can NOT thank Pacific Dream Photography enough for a wonderful photo session with my family! As a professional photographer A) I am always taking pictures and never IN them! And B ) I was very hesitant to book a “complimentary session” through the hotel. I had no idea what to expect but soon realized I wasn’t going to get the portrait with my family that I wanted by doing it myself! I found out this company was right there in the Grand Hyatt Kauai, where we were staying, and would be easy to schedule something. We were in gale force winds during our session and I didn’t have any expectations that we would even get one photo I could frame. Well.......was I wrong!! After a 15 hour travel day my kids rallied and I got the priceless images I was hoping for. I will TREASURE these memories for a lifetime. I want to explain something with photography. It is expensive! The complimentary photo session is GREAT. As a photographer, I charge way more than that to just show up! So having that session fee complimentary is a very nice bonus!! Also, You don’t see the “after photo session” post production work that makes those images what they are. These photographers spend a lot of time after you go home working on making these perfect for You! Respect their work. Understand their time as artist. And remember you will have priceless memories that you will cherish for a lifetime!!!

    Great time

    Reviewed by fransenscott(Brownton, Minnesota) on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful grounds. Wish the drinks were less expensive but a great place to stay. Very nice rooms. Good location. Appreciate that we did not have to pay for parking. Good check in/check out process. A bit pricy but would stay there again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Friendly Resort

    Reviewed by Voyager78289() on Apr 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I had a wonderful stay. Great food, a variety of swimming pools, including one with a beach like feel- we didn't really miss have limited beach access. Gorgeous grounds!!!!and the friendliest staff I have ever encountered at a resort. My husband and I really enjoyed chatting with George, a bartender at the Tidepools. Mahalo!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

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