Active Advisories
Following American Hotel & Lodging Association's (AHLA) recent announcement of its "Safe Stay Guest Checklist"—and following medical expert guidance to help reduce the spread of COVID-19—all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas beginning Monday, July 27, for the foreseeable future.
Public areas may include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, and children under the age of 2.
Overview
Hyatt Regency Newport Beach boasts a modern beach house ambiance. Enjoy sumptuous coastal cuisine at SHOR American Seafood Grill. Get refreshed in one of the three newly created pool environments "Indulge" pool with adults in mind, "Serenity" offering a secluded restful area, and "Oasis" pool offering family fun for all ages, including the only water slide in Newport Beach.
Whether your passion is world-class shopping, dining, boating, or performing arts – you'll find it here at the only resort-style hotel in Newport Beach.
Resort fees include
- Guestroom Business and Wireless Internet
- Local and 1-800 phone calls
- 24-Hour Business Center Access
- Fitness Center Access
- Bike Rentals
- Golf at Back Bay Golf Course
- Beach Kit Rentals
Check in
4 p.m.
Check out
12 p.m.
Rooms
407
Inclusions
Rooms
Amenities
Location
Reviews
Worst Hyatt customer service experience
altatahoe (Seattle, Washington) on Mar 22, 2024
We are Explorists and this was the worst Hyatt experience we've ever had. We arrived in the evening and the clerk at the front desk saw us and then went into a back room. She didn't come out for several minutes to check us in. The "upgrade" was a joke. We were given the room furthest from the lobby at the end of the building. Next to our room door were broken chairs and a bunch of junk. The "patio" faced a mound of grass. The property itself looks like a Days Inn motel and you are not near the beach. Next time we'll stay in Huntington Beach.
We do not recommend this hotel.
Trek47751788402 (Henderson, Nevada) on Mar 20, 2024
This was definitely the worst Hyatt we have stayed at. We usually love staying at Hyatt. We made our reservation through Expedia and made the request that we were in a room that was animal free. The front desk said that because we emailed the hotel through Expedia, they did not get it. The woman told us there was one room left and they were booked. Online, it showed there were still rooms available so still not sure why we couldn't switch rooms. Our room smelled kinda like dog pee. Seriously. We kept the window open and asked to switch rooms. We mentioned we would pay more to upgrade our room. The woman said the only room they had left was handicapped so since it was late we stayed. It gets worse. There were only sheets on the bed. They brought us blankets and a comforter. The comforter was covered in stains. See attached photos. The comforter smelled clean but it looked like hot sauce or blood was on many different parts. The shower didn't drain and mini fridge didn't work. Newport is gorgeous, we loved the beach. I still can't believe this was a Hyatt. We stayed in a room with two double beds overlooking the pool. Maybe other parts of the hotel are nicer?
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